What are the responsibilities and job description for the Dispatcher/Operations position at CoachUSA?
Job Description : Dispatcher / Operations\n Full-Time\n Location : Coach USA - The Loop in Parkville, MD\n Compensation : Annual Salary : $50,000-$55,000 Based upon experience\n Schedule : Must be flexible to work long shift in either the day or the night including weekends\nApply now!Looking for a new and exciting career? Join the Coach USA operations team in Towson! You will be responsible for coordinating vehicle and driver schedules and troubleshooting issues which arise due to driver and / or equipment changes, customer needs and other planned and unplanned events. All applicants must be dependable and willing to work a flexible schedule. If you like challenges and can work well with people, this may be the job for you. Our dispatch team is the heart of our business, we would love to talk to you about this opportunity! What we offer : \n\nHealth, Dental, and Vision Insurance (Available after 15 days of employment & family coverage)\nTerm life insurance (company paid and voluntary)\n401(k) plan \nGenerous Paid time off\nEmployee Assistance Program "EAP"\nFree membership for "Tickets At Work" for exclusive employee deals\nGrowth Opportunities with one of the largest privately held transportation companies in North America.\nPaid Weekly\n\nRequirements : \n\nAssign drivers and buses\nUpdate and monitor GPS route / equipment status\nMonitor on-time performance\nCheck driver's credentials and logs\nMonitor compliance hours\nInspect and sign DVIR\nProvide available and OOS bus list along with fleet count, monitor PM list\nMake sure all company vehicles and buses are fueled and cleaned\nReport all accidents / incidents to Safety Director / General Manager / VP Operations-Central\nAssist customer inquiries through phone or email\nIn case of breakdowns contact road services, dispatch relief bus, and notify Director of Maintenance and management.\nCommunicate delays or updates with Operations\nCommunicate with maintenance on breakdowns, defects, and PMs\nCouncil and direct drivers\nMonitor GPS and maps to keep drivers on schedule from traffic and accidents\nTransfer and receive information from shift to shift\nOther duties as needed\n\nRequired Experience : \n\n At least 1 to 2 years previous driving and / or dispatching experience or 5 years of transportation industry preferred\n\nQualifications : \n\nAbility to multitask and trouble shoot in a high pace environment\nAvailable on weekends, holidays, days, and nights\nExemplary communication and customer service skills\nKnowledgeable in data entry, internet usage, email, Microsoft Office, Excel, and web-based routing / GPS programs\nA clear understanding of e-log's\nThe ability to possess and maintain CDL-A or B License with Air Brakes and Passenger Endorsement\n\n Driving you to a better FUTURE!Coach USA would love to discuss your qualifications for this position.To learn more about your next big career change! APPLY NOW!Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Salary : $50,000 - $55,000
