Associate Homeless Response System (HRS) Planning and Implementation

ORGANIZATIONAL SUMMARY

Since 1982, the Coalition for the Homeless of Houston/Harris County (CFTH) has been successfully uniting partners and maximizing resources to move people experiencing homelessness into permanent housing with supportive services so that everyone in our community can have a safe place to call home. CFTH has received recognition as one of the nation’s most successful and effective Homeless Response System (HRS) lead agencies that, along with its more than 100 other community partners, has transformed our city and surrounding counties by decreasing homelessness by more than 60% since 2011. Learn more at www.homelesshouston.org

POSITION SUMMARY

The Associate of Homeless Response System (HRS) Planning and Implementation serves as the subject matter expert responsible for developing and implementing strategy, designing new work processes, tracking and monitoring outcomes, contributing to the achievement of established goals and objectives, and resolving complex stakeholder issues on behalf of the organization. This position is essential for the thorough management, oversight, and analysis of various initiatives under the HRS.

KEY RESPONSIBILITIES

• Lead initiatives to enhance income and housing stability within the Homeless Response System, including forming partnerships with local food banks, community groups, and healthcare providers to offer comprehensive support.

• Maintain collaborations with housing navigators, income/employment specialists, and other stakeholders to achieve shared goals of income increase and stable housing.

• Use data analysis to track and improve income levels and housing stability, interpreting reports to adjust strategies for better outcomes.

• Manage projects aimed at boosting income and housing stability, ensuring a holistic approach to meet the long-term needs of individuals, including special income projects.

• Engage in SOAR initiatives and workforce development programs, coordinating with employment agencies, vocational trainers, and supportive services.

• Lead the HUD Continuum of Care Program application process, ensuring transparency and fairness, including project application preparation and performance outcome monitoring.

• Facilitate HRS meetings and initiatives, evaluating program performance, coordinating training sessions, and managing communication to improve program outcomes and coordination.

• Assist with program renewal, monitoring compliance, and enhancing performance measures to improve housing outcomes and reduce homelessness duration.

• Represent the Homeless Response System (HRS) and Coalition in public discussions, monitoring housing and homelessness policies, and participating in community outreach and planning.

• Support the Annual Point in Time Count through planning, coordination, and survey completion to accurately assess homelessness.

• Incorporate consumer feedback and lived experiences into all initiatives, from project planning to execution and evaluation, to ensure services are responsive, effective, and directly address the needs of those impacted by homelessness and housing instability.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE

1. Bachelor's degree and a minimum of two (2) years related experience or associate degree and a minimum of four (4) years related experience working within the housing and/or homelessness service and/or support fields.

2. Proficiency with MS Office Word, Excel, and PowerPoint

PREFERRED QUALIFICATIONS, SKILLS, AND EXPERIENCE

1. Experience in complex stakeholder engagement and change management.

2. Familiarity with SOAR, workforce development programs, and/or other income support mechanisms.

3. Experience in Project Management.

4. Understanding of HUD homeless response system programs and required outcomes,

housing programs, compliance, and Continuum of Care (CoC) operations.

5. Experience utilizing the Homeless Management Information System (HMIS)

REQUIRED COMPETENCIES

1. Ability to plan, execute, and oversee projects to completion, ensuring objectives are met within the allocated timeframe.

2. Ability to build and maintain productive partnerships, foster a positive team environment, and ensure client-centered service delivery.

3. Ability to identify challenges, analyze potential solutions, and implement effective strategies to address issues as they arise.

4. Exhibits an approach to tasks to ensure accuracy and completeness in all aspects of work, from data analysis to project management and communication.

5. Ability to engage with colleagues, clients, and partners with a consistently positive and respectful demeanor, fostering productive and supportive relationships.

6. Ability to adjust strategies and approaches in response to changing conditions or challenges within the homeless response system.

7. Demonstrates commitment to remaining current and aware of best practices and continuously strengthen subject matter expertise.

8. Ability to accomplish goals or complete tasks despite barriers or resistance – not easily discouraged by failure or obstacles.

9. Demonstrates a sense of urgency and acts promptly to respond to requests, perform tasks, and take action.

10. Displays passion and actively promotes and solicits support for a cause, program, or idea.