Demo

Software Engineer, Servicing

Coalition Inc
Raleigh, NC Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/20/2025

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Opportunities to make an impact with bold thinking are real - and happening daily.

About the role

In the competitive InsureTech landscape, optimizing customer service and scaling operations are vital for success. The goal of the servicing engineering team is to drive efficiency and customer loyalty through consistently seamless and fast servicing interactions powered by knowledgeable teams and integrated, automated systems. We're looking for a collaborative and self-motivated engineer to join us as one of the founding engineers of a newly formed growth engineering team and help us shape the technical architecture, team culture and deliver on some high impact initiatives.

Responsibilities

  • Working closely with our business stakeholders across product, sales operations and business applications on understanding the opportunities for optimization and translating them to actionable tasks.
  • Uphold the standards of engineering excellence by writing clean, well tested code, reviewing code and providing guidance to the rest of the team.
  • Encourage and build a culture of using on data to make informed decisions and value progress before perfection.

Skills and Qualifications

  • 0-2 years of blended internship and / or professional development experience.
  • Computer Science or Engineering degree - related technical discipline or equivalent work experience.
  • API and service development in Python and / or Go.
  • Use of source control - git, svn or perforce.
  • Working with an agile team using collaborative development tools - Atlassian Suite, GitHub or GitLab.
  • Familiarity with data analytics and measurement platforms that enable rapid experimentation (e.g A / B testing, conversion rate optimization, user behavior tracking, traffic analytics).
  • Bonus Points

  • Experience with data warehousing and analytics platforms like snowflake, looker, etc.
  • Experience working and building solutions integrating with third party sales and servicing platforms like Zendesk, Salesforce.
  • Compensation

    Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $85,000.00 / year in our lowest geographic market up to $130,000.00 / year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and / or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

  • 100% medical, dental and vision coverage.
  • Flexible PTO policy.
  • Annual home office stipend and WeWork access.
  • Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
  • Competitive compensation and opportunity for advancement.
  • Why Coalition?

    We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.

    Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

    We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

    Accommodations

    Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

    To all recruitment agencies : Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.

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    Salary : $85,000 - $130,000

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