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Intake Outreach Worker/Case Manager

Coalition of Florida Farmworker Or
Immokalee, FL Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Under the supervision of the Field Representative the Outreach worker will have these duties :

Client Intake and Interviewing :

  • Conduct initial interviews with clients seeking assistance.
  • Gather detailed information about clients' needs, background, and situation to understand their specific requirements.

Eligibility Determination

  • Review and assess client eligibility for services based on predefined criteria in the client file.
  • Ensure that all necessary documentation and information are available to make an informed decision. Client

    • File Review

  • Regularly review the client file to ensure that all required services have been properly documented and completed.
  • Collaborate with the supervisor to ensure that all documentation is accurate and up to date.

    • Data Entry

  • Input client information into New Gen software or other required systems for proper record-keeping.
  • Ensure that all information is entered accurately and in a timely manner to maintain up-to-date client records.

    • Referral Process :

  • Consult with your supervisor before referring a client who is not eligible for services to other appropriate agencies or resources.
  • Provide the client with guidance or resources for alternative support as needed.

    • Assistance with Related Services

  • Offer support with any additional services required to complete the clients service package.
  • Collaborate with other departments or agencies to ensure comprehensive assistance is provided.

    • Additional Duties :

  • Perform other tasks as assigned by the supervisor related to the position.
  • Assist in special projects or help improve processes to enhance client service.

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