What are the responsibilities and job description for the Customer Sales Representative position at Coast Communications?
Job Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while also driving sales. Your ability to understand customer needs and deliver tailored solutions will be essential in fostering long-term relationships and achieving sales targets.
Responsibilities
- Engage with customers via phone, email, and in-person to provide product information and support.
- Assist customers in selecting products that best meet their needs, ensuring a positive shopping experience.
- Process orders, handle returns, and resolve customer inquiries or complaints efficiently.
- Maintain an in-depth knowledge of our products and services to effectively communicate features and benefits.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling.
- Track customer interactions and feedback to improve service delivery and enhance customer satisfaction.
- Participate in training sessions to develop your skills in customer service and sales techniques.
Qualifications
- Proven experience in customer service or sales roles is preferred.
- Strong communication skills with the ability to build rapport with customers.
- Excellent problem-solving abilities and a proactive approach to addressing customer needs.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with CRM software or similar tools is a plus.
- A positive attitude and eagerness to learn new skills related to customer engagement and sales strategies.
Join us in creating exceptional experiences for our customers while driving growth for our company!
Job Type: Contract
Pay: $63,482.00 - $68,595.00 per year
Benefits:
- 401(k) 4% Match
- Cell phone reimbursement
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Retirement plan
- Work from home
Compensation Package:
- Bonus opportunities
- Monthly bonus
Schedule:
- 4 hour shift
- 8 hour shift
- Holidays
- Rotating weekends
- Weekends only
Ability to Commute:
- Ocean Shores, WA 98569 (Preferred)
Ability to Relocate:
- Ocean Shores, WA 98569: Relocate before starting work (Preferred)
Work Location: In person
Salary : $63,482 - $68,595
