Line Service Technician - San Diego

Coast Air Center, LLC. is a fast-growing, newly founded FBO located at Montgomery-Field Airport in the heart of San Diego. We are looking for Full-Time and Part-Time Line Service Technicians to deliver quality service to crew and passengers.

Experience in the aviation industry and customer service is preferred but not required. Willing to train the right candidates.

Job Description:

Under the general supervision of the Line Service Manager, the Line Technician is responsible for the overall operation of the flight line and is also responsible for delivering the highest level of customer service to both crew and passengers while providing operational support to other team members.

Duties and Responsibilities:

• Project a professional manner with an emphasis on first-class customer service and hospitality
• Perform all duties as directed by Management in accordance with Coast Air Center policy and procedure to ensure high quality and consistent service
• Responsible for the overall operation of the flight line within established procedures
• Responsible for operating line service equipment, fueling aircraft, hangar stacking and aircraft ramp parking
• Provide prompt, professional and courteous service to customers in a personalized and refined manner
• Provide special services (i.e. assisting with catering, transporting customers and pilots)
• Ensuring the cleanliness of the line service facilities
• Develop a positive working relationship with team members, flight crew and passengers
• Ensure compliance with the grooming and uniform standards of the company
• Actively participate in our Safety Management System (SMS), including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned

Qualifications:

• Ability to handle stress well and work under pressure
• Valid driver's license
• Ability to obtain necessary security clearances
• Work rotating shifts, including days, afternoons, evenings, weekends, and holidays
• Dependability (must possess a clear attendance record and reliable on-time reporting for work)
• Customer Service Experience required
• Line Service Experience preferred

Behavioral Competencies:

• Concern for Safety - Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others
• Teamwork - Working collaboratively with others to achieve organizational goals
• Customer Service - Providing service excellence to internal and/or external customers (flight crew/passengers)
• Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise
• Results Focused - Focusing efforts on achieving high-quality results consistent with the organization’s standards

Coast Flight Training offers a comprehensive benefit package for full-time employees that includes paid holidays, vacation accrual, health insurance (medical, dental, vision) and 401K.

Equal Opportunity Employer: Coast Flight Training & Management will provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18 - $22