What are the responsibilities and job description for the Customer Service Representative position at Coast Personnel Services?
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer orders, inquiries and complaint resolutoin
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Other related issues as directed by Supervisor
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Strong phone skills and working in service industry
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Bilingual a plus
Salary : $24 - $25
