Behavioral Health Technician(BHU/Full Time/Nights)

Job Summary : This position supports the Mission of the Hospital through the provision of distinctive and compassionate care to our patients. The Behavioral Health Worker (BHW) supports licensed staff in providing safe & therapeutic patient care as delegated & in adherence to policies & procedures. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Essential Functions :

• Assists licensed staff in the supervision of clients.
• Assists staff in provision of patient care in accordance with the individual treatment plan.
• Observes and monitors patients’ progress and reports observations to appropriate staff.
• Assists patients with activities of daily living skills.
• Provides staff with relief coverage for break periods by appropriately supervising patients or answering telephones.
• Assists with meal provisions of the patients.
• Attends appropriate hospital in-service training programs.
• Implements appropriate emergency measures in crisis situations.
• Supports hospital philosophy, goals, and objectives in a professional manner
• Documents patient care legibly.
• Utilizes resources (supplies, equipment, etc.) in a safe, cost effective and therapeutic manner.
• Completes tasks in an orderly and timely fashion.
• Remains flexible and adapts to change in assignments / priorities, to provide the most effective and efficient support for the patient.
• Is dependable and reports to work as scheduled.
• Demonstrates a positive attitude to harmonious relationships with health care team to provide good customer service.
• Communicates well with others.
• Demonstrates age appropriate care for integration across the life span.
• Recognizes and responds appropriately to unique needs of varying age groups with whom he / she has contact (adult, elderly).
• Exhibits behavior that is courteous, compassionate, polite, friendly, and respectful towards patients, visitors, physicians, and co-workers and extends self to make patients, visitors, clinical staff, and peers feel welcome and respected.
• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
• Uses AIDET in interactions with patients and family members.
• Acts with a sense of urgency when performing tasks.
• Basic unit / department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
• Reports on any equipment and or environmental issues for repair.
• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Speaks up to stop the line and escalates potential safety events if necessary.
• Completes and attends monthly training assigned.
• Other duties as assigned.

Behavioral Standards :

Communication / Knowledge :

Collaboration / Teamwork :

Qualifications / Experience :

Licensure / Certifications :