What are the responsibilities and job description for the Medical Receptionist position at Coastal Bend Urgent Care llc?
Our thriving medical practice needs an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and provider schedules, file management, and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service.
The job includes significant amounts of multi-tasking
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
- Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
- Provide patients with support and guidance as needed
Qualifications
- Proven experience in medical administrative support and as a medical receptionist
- Strong insurance knowledge preferred
- Strong computer skills, including proficiency in EHR systems.
- Familiarity with medical terminology, CPT coding, and HIPAA regulations
- Excellent patient service and communication skills
- Ability to manage medical records and perform clerical tasks efficiently
- Experience with multi-line phone systems and office management software like Microsoft Office
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 30 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
Application Question(s):
- How much experience do you have with insurance verification?
Experience:
- Medical Terminology: 1 year (Required)
- Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $13