What are the responsibilities and job description for the Behavioral Health Case Manager position at Coastal Bend Wellness Foundation Inc?
Description:
Job Title: Behavioral Health Case Manager
Non-Exempt
Reports to: Director of Behavioral Health
SUMMARY: Case managers provide a range of services provided to assist and support individuals in developing their skills to gain access to needed medical, behavioral health, housing, employment, social, educational, and other services essential to meeting basic human services; linkages and training for patient served in the use of basic community resources; and monitoring of overall service delivery.
DUTIES AND RESPONSIBILITIES:
- Develop an individualized service plan (ISP) based on information obtained through the comprehensive evaluation and the person receiving services’ goals and preferences. The plan shall address the person’s prevention, medical, and behavioral health needs.
- Assist clients in reaching their goals outlined on their ISP during one-to-one case management sessions.
- Follow methods for providing a continuum of crisis prevention, response, and postvention services.
- Ensures care coordination based on a person-centered and family-centered treatment plan.
- Assist people receiving services and families to access benefits, including Medicaid, and enroll in programs or support that may benefit them.
- Work to coordinate care across settings and providers to ensure seamless transitions for patients across the spectrum of health services.
- Complete all required documentation; maintain appropriate information in client files.
- Educate community on services and program availability.
- Conduct street outreach to target population.
- Provide clients with grant incentives such as: food pantry and bus passes.
*The above duties are not limited to a specific grant*
Requirements:EDUCATIONAL & EXPERIENCE REQUIREMENTS:
- Bachelor's or advance degree from an accredited college or university with a major in the human services field.
- Must hold QMHP certification.
SKILLS & ABILITIES:
- Interviewing and psychological/ developmental evaluation skills.
- Excellent oral and written communication.
- Ability to perform assigned duties with little supervision using good problem-solving skills and judgment.
- Ability to assess client needs, coordinate client services and communicate effectively.
WORKING CONDITIONS:
- Normal work week schedule is from Monday through Friday 8:00-5:00 PM.
- Some afterhours may be required for events.
- Amount of travel required is up to 15% of time.
- Work will be performed in a typical interior/office work environment.