What are the responsibilities and job description for the Medical Practice Manager position at Coastal Carolina Health Care, P.A.?
We are seeking a highly skilled, organized, and personable Practice Manager to join our medical office. The ideal candidate will be responsible for overseeing the day-to-day operations of the office, ensuring a seamless and efficient experience for patients. This role requires a strong understanding of medical practice management along with strong leadership, organizational, and communication skills. The Practice Manager will play a crucial role in improving and maintaining the integrity and quality of our medical practice.
**Responsibilities**
- Assist with the recruitment, hiring, and training of staff; Manage employee performance, directives, and development; ensure compliance with labor laws and regulations.
-Oversee daily operations, including patient and physician scheduling, patient flow, and facility maintenance; Implementation of efficient practice protocols and quality improvement initiatives; Ensure compliance with regulatory standards i.e., HIPAA, OSHA
- Foster a positive patient experience through excellent customer service; Address patient concerns and complaints promptly. Assist and direct staff as needed for patient satisfaction and retention.
- Promote the practice through online outlets and off-site visits to increase interactions and presence in the area.
- Manage the medical office in accordance with the policies and procedures of the organization, ensuring that all regulatory requirements are met.
Requirements
-. Healthcare experience in a leadership role
- Experience with electronic medical records
- Proven ability to manage medical office staff and maintain a positive and productive work environment
- Excellent organizational and communication skills, self-starter, able to work independently
- Strong analytical and problem-solving skills, with the ability to take initiative
**PREFERRED**
- At least 3-5 years of experience in medical office management
- Previous EPIC EMR experience
- Podiatry related work experience front and/or back of house
- Billing/Coding experience
*
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
