Branch Manager - Edmonds

Description

ABOUT US

Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.  

WHAT YOU’LL DO AT COASTAL  

Create a high level of customer service and sales behaviors in the branch team in order grow deposit base, increase market share and profitability.  Develop the branch sales and marketing plan.  Coach and lead the branch team to success in meeting objectives.  Must have ability to meet or exceed established deposit and growth goals, which include both business and consumer clients.  Understand and model Coastal’s core values. Deliver expert customer service to assist our customers in meeting their financial goals. Must be able to provide knowledgeable value back to the business sector of the designated market and able to guide businesses through financials, business cycles and make recommendations for each individual business. 

Requirements

 HOW YOU’LL DO IT 

• Call on and build relationships with local individuals and companies to generate business to help meet bank and branch goals.
• Partner with the bank’s line of business partners on joint calls with RMs, Treasury Management, Merchant Services, and Investment Representative.
• Deepen and maintain existing customer relationships and train or coach other staff to do the same.
• Maintain an organized system for tracking and following up on customer needs.
• Facilitate an environment of successful teamwork by providing effective coaching and vision for branch staff. Additionally set individual goals for team members and coach to performance and growth in our employees.
• Represent the Bank to the community through excellent customer relations and community involvement.
• Facilitate depository services, commercial loans and other ancillary services for clients as needed.
• Provides onsite leadership, motivation, and direction for branch staff.
• Oversee interviewing, hiring, and training new employees; planning, assigning, and directing work flow; rewarding, coaching and counseling employees; addressing complaints and resolving problems.
• Oversee the performance evaluation process and recommend salary adjustments to Senior Management.
• Compliance with all regulatory requirements.
• Other duties may be assigned.

QUALIFICATIONS 

• Demonstrated ability to work within and develop a team environment.
• Strong analytical skills necessary to evaluate credit requests, prepare budgets and determine trends in a given marketplace.
• Excellent interpersonal, verbal, and written communications skills.
• Ability to resolve complex problems with minimal guidance.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Ability to proactively solicit new business.
• Ability to effectively present information and respond to questions from senior management, customers and employees.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule from. 
• Thorough knowledge of spreadsheet software, word processing software, and internet use.
• Experience supervising a sales team.
• Have the physical ability to make outbound calls in the market. 
• Some commercial lending experience.
• Experience coaching employees on performance and career path.

EDUCATION & EXPERIENCE 

• Degree from four-year College or university; or 
• Three to five years related experience and/or training; or equivalent combination of education and experience.

HOW YOU’LL THRIVE AT COASTAL

Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.

Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.

Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.

Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.

Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.

Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee must:

• Have the ability to sit for extended periods of time.
• Have the ability to stand for extended periods of time.
• Have the ability to perform repetitive finger, hand and arm movement.
• Have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc.
• Occasionally stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 10 pounds.
• Have the ability to view and read computer screen for extended periods of time.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.