What are the responsibilities and job description for the Dental Front Desk Receptionist position at Coastal Community Health Services?
Job Overview
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients and visitors, providing exceptional customer service in a fast-paced medical office environment. This role requires strong administrative skills, knowledge of dental terminology, and proficiency in handling phone systems. Experience in a hospital or medical office setting is preferred.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage incoming calls, directing them to the appropriate departments or personnel.
- Schedule appointments and maintain an organized calendar for the office.
- Collect patient information and verify insurance details accurately.
- Process medical billing and manage patient accounts using software such as Dentrix.
- Maintain confidentiality of patient records in compliance with HIPAA regulations.
- Assist with administrative tasks including filing, data entry, and managing correspondence.
- Stay updated on ICD-9 and ICD-10 coding practices to assist with billing inquiries.
- Collaborate with medical staff to ensure smooth operation of the front desk.
Qualifications
- Previous experience as a receptionist or in an administrative role within a hospital or medical office is highly desirable.
- Familiarity with dental terminology and medical billing processes is essential.
- Proficient in using phone systems and basic office equipment.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a team-oriented environment while managing multiple tasks.
- Knowledge of Dentrix software is a plus but not required; training will be provided.
- Must be able to inhale deeply for specific tasks related to patient interactions.
Join our dedicated team where you can make a difference in the lives of our patients while advancing your career in the healthcare industry!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Schedule:
- Monday to Friday
Ability to Relocate:
- Brunswick, GA 31525: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
