What are the responsibilities and job description for the Experienced IT Support Technician position at Coastal Computer Consulting?
Are you ready to take your IT career to the next level? At Coastal Computer Consulting, we're on the lookout for a skilled IT Support Technician to join our in-person team in Brunswick, GA. We're not your average IT company - we're on a mission to deliver exceptional support while fostering a culture of excellence and continuous growth.
What Winning Looks Like at Coastal:
- Resolve 90% of client issues on first contact
- Maintain a stellar 98% client satisfaction rating
- Meet or exceed monthly targets without compromising quality
- Provide technical support and troubleshooting for software and hardware issues across various operating systems, including Windows and Mac OS.
- Please note: This list is not exhaustive. Job duties may vary based on business needs.
The Skills You'll Need to Thrive:
- 3 years in the IT field
- Strong technical knowledge across operating systems, networks, and software
- Excellent communication skills
- Proficiency in Google Workspace environments
- A client-first attitude and a genuine passion for problem-solving
- Physical capability to lift and carry equipment up to 75 pounds
Why Choose Coastal?
We're not just filling a position - we're investing in a team member who will grow with us. Our core values guide everything we do, and we're looking for someone who aligns with these principles both professionally and personally.
Ready to take the plunge? Send us your resume and a cover letter that shows why you're the perfect fit for our team.
Job Type: Full-time
Pay: $40,000.00 - $56,000.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- On call
Work Location: In person
Salary : $40,000 - $56,000
