Settlement Advisor

Job description

Company Overview

Coastal Debt Resolve is a leader in business debt settlement, dedicated to helping businesses regain financial stability. We specialize in assisting companies struggling with Merchant Cash Advances (MCAs), providing tailored debt resolution strategies. Our commitment to excellence, transparency, and ethical business practices has earned us an A rating from the BBB and BSI ISO 9001:2015 certification.

Position: Outbound Phone Sales Representative

As an Outbound Phone Representative, you will be responsible for client outreach, making high-volume outbound calls to connect business owners with our debt settlement program. You will introduce our services, qualify potential clients, and transfer them to our closers for a free consultation.

Responsibilities

• Make 600-1,000 outbound calls daily using our auto-dialer system
• Engage potential clients, explaining our services and the benefits of debt settlement
• Follow provided scripts and rebuttals to ensure program fit before transferring clients
• Meet and exceed daily, weekly, and monthly call and transfer targets
• Use CRM tools to track call outcomes, schedule follow-ups, and manage client data

Required Qualifications

• On-site availability (not a remote position)
• 1-2 years of experience in phone sales or telemarketing
• Excellent verbal communication and professional phone demeanor
• Ability to handle high call volumes, with a target of 1,000 calls daily
• Goal-oriented with strong motivation to achieve sales targets and earn commissions
• Basic proficiency in computer applications and software
• Strong organizational and time management skills

Preferred Qualifications

• Experience using Five9 software
• Knowledge of Merchant Cash Advances (MCA) and debt settlement
• CRM experience, such as Salesforce
• Proven track record of meeting/exceeding sales targets

Compensation

• Base Salary: $15.65 per hour
• Commission: $30-$60 per qualified client (client enrollment not required for commission)
• Bonus: Up to $400 for enrolled clients
• Uncapped earning potential

Bonuses

• Weekly and monthly performance bonuses for exceeding targets

Benefits

• On-site paid training
• Eligibility for paid time off upon completion of the introductory period
• Comprehensive benefits package, including health, dental, and vision insurance.
• Supportive work environment

At Coastal Debt Resolve, we provide the tools, training, and support needed for success. Join our team and make an impact on the financial well-being of our clients while growing your career.

Job Type: Full-time

Pay: $15.65 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Compensation Package:

• Commission pay

Work Location: In person