Lending Operations Analyst

Now more than ever, you can help build a strong and inclusive economy by being part of a team that is expanding small business opportunities in Maine.

If you are:

Keen in time management with excellent organizational skills…

A professional with at least one year of commercial loan documentation and processing experience...

A skilled user of LaserPro, or have foundational knowledge of LaserPro...

A mindful communicator with great customer service skills…

Passionate about work that advances entrepreneurship and both environmental and economic sustainability in Maine…

Then CEI is the place to put your talents and passions to work.

Who we are:

Headquartered in Maine, CEI is a community development finance institution that is a national leader in rural economic and business development. CEI's mission is to build a just, vibrant, and climate-resilient future for people and communities in Maine and rural communities. We do this by integrating finance, business expertise, and policy solutions in ways that make the economy work more equitably.

Over 70 percent of our financing and advice go to businesses expanding opportunities for low-income communities, communities of color, and others who our economy has left behind. Learn more about working at CEI here

What we believe:

Stewardship: As careful, responsible managers of the resources entrusted to us, we recognize that our decisions and actions have near – and long-term impacts for people and the planet

Equity: We work to ensure that all people, especially those facing individual or system barriers to opportunity, can secure a livelihood that enables them to build assets and share prosperity.

Diversity: We engage diverse staff, board members, and partners who bring lived experience, community connections, and know-how to the problems we aim to solve.

Innovation: We foster creativity and entrepreneurial spirit at CEI, through our networks, and in the communities we serve.

Collaboration: We share knowledge, practices, and resources, and partner with people and organizations to deepen our mission impact.

Who we are seeking:

As the Lending Operations Analyst, you will be responsible for daily workflow within the lending operations team, including application of loan payments, production of loan documentation, and account maintenance.

You possess high attention to detail and accuracy.

You have experience working with commercial loan documentation and processing.

You are knowledgeable of LaserPro loan documentation management system.

You are curious, motivated, and a self-starter, and once trained, be able to complete tasks with minimal supervision.

You are proficient in the use of Microsoft Excel, and the Microsoft Office Suite in general, and can use or build data to identify trends and opportunities.

You bring valuable organizational skills that allow you to manage your time, prioritize, and meet competing deadlines.

You are a great communicator and enjoy connecting with customers to help them with questions and troubleshooting.

Some of your key responsibilities in this role will be:

• Supporting the loan origination and documentation process, including drafting and finalizing commitment letters and loan documentation, and supporting the disbursement process.
• Completing post-loan closing file maintenance, including processing of all loan collateral, UCC continuations, and insurance renewals and cancellations.
• Boosting loan application and intake processes, including following up with applicants to request additional materials, running due diligence reports, and setting up internal files and records.
• Assisting with loan department governance and approval processes – including using software (including Microsoft Office Suite and Salesforce) to generate materials for department meetings and taking minutes and maintaining digital records for audit and approval purposes.
• Completing account maintenance tasks such as applying incoming payments to customer accounts, producing reports, conducting daily reconciliation of loan payments, preparing pay-off statements, and assisting with invoice distribution.
• Working with customers to research and resolve questions; communicating actively with them throughout different stages of the loan cycle.
• Providing backup to other members of the Lending Operations team.

Preferred candidates will have:

Here are some of the preferred qualifications we are looking for; if you feel you meet at least some of them, we would love to review your application, so please apply!

Preference for an individual with 1-3 years of commercial loan documentation and processing experience.

Experience with LaserPro and/or Salesforce

High School equivalent and at least two years of relevant experience, or associate degree with business and technical coursework that allows you to have a basic understanding of accounting transactions.

Experience performing administrative and analytical duties with sharp organizational and time management skills.

Proficiency with Microsoft Office suite, especially Excel skills.

Excellent verbal and written communication skills to be able to collaborate across different departments and work with a diverse group of clients.

Aptitude to adhere to a high degree of confidentiality and ethics.

Ability to work flexibly and embrace change.

Other details:

This is a full-time non-exempt position, with excellent benefits and generous time off. The posting range is $25-$27 hourly. We work in a hybrid model, two days in the office, and three days at home. This position is based at our headquarters in Brunswick, ME. The Lending team has two in-office days: Tuesday, Thursday, and three work from home days: Monday, Wednesday, Friday.

CEI’s compensation philosophy is to attract, motivate, and retain high-performing employees who are committed to the mission, values, and business success of CEI. While maintaining fiscal responsibility, we pay our employees fairly and consistently relative to the market, reward the achievement of individual, team, and organizational goals; and provide an environment for people to engage in impactful, mission-driven work. The pay range posted for this role indicates the minimum and maximum we would offer for a qualified candidate, dependent on experience and qualifications.

Coastal Enterprises, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.