Office Manager

Join the Coastal Expeditions Team!

Are you interested in experiencing the beauty of the South Carolina Lowcountry? Its waterways? Salt marshes and maritime forests? Dolphins, manatees and birds?

Since 1992, Coastal Expeditions has been putting people safely and securely on the waterways and in the coastal habitat of the South Carolina Lowcountry. As expert captains, guides and support staff, we delight in sharing what we know about the Lowcountry – its land and water; plants and animals; and history and culture – with everyone we meet. We are highly regarded for our work in conservation, especially when it comes to contributing to protecting seabird sanctuaries and turtle populations throughout the Lowcountry.

We are committed to helping our guests connect with the beautiful, peaceful environment we are lucky enough to call home. With the creation of The Coastal Expeditions Foundation in 2018, we have become more aware of the importance of our role as environmental educators. We now have grant support through the Foundation to provide unique experiences to children, veterans, and a variety of groups. We do this in addition to accommodating our guests who want to enjoy a day of kayaking or a boat trip to a barrier island. Our goal is to pass along our love of the environment, and a desire to preserve and protect it, to everyone who walks through our doors.

We look to our staff to make this goal a reality and are looking for positive, enthusiastic people to join our team!

Job Position Description

We are looking for someone to join our team as an Office Manager. Team members in this role serve as primary contacts for our guests. This position is located at our headquarters on Shem Creek in Mt. Pleasant, South Carolina. This position involves heavy guest interaction primarily in an office setting.

Duties

• Welcoming guests in a cheerful and enthusiastic manner

• Contributing to a positive guest experience through a positive and helpful attitude

• Booking and processing payment for tours and rentals

• Answering phones & coordinating trip bookings with clients

• Responding to text messages from guests in a timely manner

• Responding to general inquiry emails

• Confirming reservations over the phone and by email/text

• Maintaining schedule accuracy and overseeing company operational calendar

• Managing the flow of traffic/guest wait times

• Restocking and organizing retail items on the shop floor

• Maintaining cleanliness of office

• Assisting with equipment, including cleaning and carrying kayaks, as needed

• Assisting the administration director and other staff as needed

• Other duties as assigned

Desired Skills & Qualifications

• Impressive work ethic

• Attention to detail

• Positive attitude

• Excellent organizational and multitasking abilities

• Ability to work as part of a cohesive team and jump in where needed

• A love of nature and the ability to reflect this love in the work environment

• Undergraduate degree preferred

Hours

• This position is a full-time regular position

• Work schedule will include a combination of weekday/weekend hours

Compensation and benefits

• This is an hourly position with a base wage based upon experience, plus tips

• Full-time regular employees are eligible for reimbursements of health insurance/wellness expenses and cell phone expenses

• Full-time regular employees are eligible to participate in the Coastal Expeditions IRA matching program after 90 days

• Full-time regular employees are eligible for reimbursement of job-related professional development and education expenses

• Unlimited use of kayaks and stand-up paddleboards

• Reciprocal access to local parks, historical sites and conservation partners, including the South Carolina Aquarium and Charleston County Parks

• American Canoe Association (ACA) training & Lifeguard training

How to Apply?

• Questions? Email bfreeman@coastalexpeditions.com

• To be considered send your resume and a cover letter to Brittany Freeman at bfreeman@coastalexpeditions.com

• The deadline for applying is January 5, 2025

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Employee assistance program
• Employee discount
• Health insurance
• Professional development assistance
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift
• No nights
• Weekends as needed

Experience:

• Administrative experience: 1 year (Preferred)

Ability to Commute:

• Mount Pleasant, SC 29464 (Preferred)

Ability to Relocate:

• Mount Pleasant, SC 29464: Relocate before starting work (Preferred)

Work Location: In person

Salary : $15