FedEx Operations Manager/Business Contact (BC)

The FedEx Operations Manager/Business Contact (BC) will be responsible for overseeing daily Pickup and Delivery (P&D) operations, acting as a liaison between drivers and upper management, and facilitating fleet maintenance. This position requires strong leadership, communication, and organizational skills.

Primary Responsibilities:

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Ensure the successful execution of daily P&D operations.

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Distribute daily routes to drivers and ensure attendance.

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Support the development of company policies and procedures.

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Attend daily FedEx meetings to review previous day results.

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Complete and process all paperwork in a timely manner.

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Facilitate communication between ISP and Station during load times.

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Ensure driver compliance with daily route duties, including pickups, coding, efficiency, paperwork, and hours of service.

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Assist in the development and critique of training programs.

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Collaborate with the Service Manager to schedule truck maintenance and ensure proper vehicle inspections by drivers.

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Serve as a backup driver on delivery routes when necessary.

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Coordinate and oversee maintenance activities including scheduling regular inspections and repairs for company vehicles and equipment.

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Maintain accurate records of maintenance schedules, repairs, and expenses.

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Collaborate with external vendors and suppliers to procure necessary parts and services for maintenance activities.

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Ensure compliance with safety regulations and company standards for maintenance procedures.

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Implement preventive maintenance programs to minimize downtime and maximize the lifespan of company assets.

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Provide guidance and support as needed.

Qualifications:
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Professional demeanor with strong organizational skills.
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Attention to detail and ability to multitask effectively.
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Energetic and able to operate in a fast-paced environment.
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Excellent time management skills.
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Team player with a positive attitude.
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Proficient in creating to-do lists, projections, and holding oneself accountable.
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Strong technical knowledge and understanding of vehicle and equipment maintenance procedures.
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Experience in coordinating maintenance activities in a fast-paced environment.
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Ability to analyze maintenance data and identify trends or areas for improvement.
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Excellent problem-solving skills and the ability to make sound decisions under pressure.
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Effective communication skills to liaise with internal teams, external vendors, and upper management.
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Detail-oriented with a focus on accuracy and thoroughness in maintenance documentation and reporting.
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Familiarity with relevant software and tools for maintenance management and scheduling.

This position offers an exciting opportunity for career advancement and personal growth within our organization. If you are a motivated individual with a passion for excellence, we encourage you to apply and take the next step in your career journey.

Requirements

Experience Required:
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Minimum of 2 years of FedEx or transportation delivery management, general management, or general operations experience.
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Preferred 1 year of experience as a Delivery Driver.
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A CDL is NOT required
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Must be able to pass a DOT physical, DOT drug screen, background check, and MVR screen
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Must be reliable, organized, hardworking, and timely
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Able to lead by example
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Able to work independently and in a group
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Must be professional and courteous to all FedEx employees and customers
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Oversee others in such a way that they maximize their talents!

Benefits

Pay will be discussed during the interview
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Paid Time Off
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Paid Holidays
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Flexible schedule
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Job Type: Full-time

Pay: $1.00 - $2.00 per year

Benefits:

• Flexible schedule
• Paid time off

Experience:

• Management: 2 years (Required)

Ability to Relocate:

• Panama City, FL 32404: Relocate before starting work (Required)

Work Location: In person