What are the responsibilities and job description for the Botanical Gardens Team Member position at Coastal Maine Botanical Gardens?
We are looking for a highly skilled and experienced individual to join our team as a Guest Experience Team Member. As a member of this team, you will be responsible for providing exceptional customer service to our guests and ensuring that their experience at the Gardens is nothing short of amazing.
Responsibilities:
- Greet guests and provide a warm welcome to the Gardens
- Process admissions and reservations using the Point-of-Sale system
- Count cash and process credit card payments
- Assist with membership development and process membership applications
- Rent mobility devices such as motorized scooters and wheelchairs
In addition to these key responsibilities, you will also be responsible for maintaining the cleanliness and organization of the admissions desk, updating your knowledge of the Gardens' layout and offerings, and supporting a culture that welcomes all people to the Gardens.
Requirements:
- Excellent customer service skills
- Ability to work efficiently in a fast-paced environment
- Excellent verbal communication skills and ability to communicate proficiently in English
- Able to stand for long periods and operate a Point-of-Sale computer
