What are the responsibilities and job description for the Processing Specialist position at Coastal Pay?
Client Success & Operations Coordinator
Remote (San Diego-based candidates preferred) | In-office once per month
Hourly Bonuses | Paid Bi-Weekly
About Us:
Coastal Pay is a recognized leader in the payments industry and a Top 100 Fastest-Growing Company in San Diego (2017, 2022, 2024). We're a fast-paced, high-integrity team focused on helping our clients grow while creating career opportunities for our people.
We’re hiring a detail-oriented, career-minded individual to support our operations and client onboarding team in a mostly remote position, with in-office collaboration once per month.
Key Responsibilities:
- Answer and direct incoming calls
- Submit merchant accounts for processing
- Onboard new customers
- Organize files and documentation
- Follow up with clients and resolve concerns
- Communicate professionally via email and phone
Qualifications:
- Strong attention to detail
- Coachable and eager to learn
- Excellent written and verbal communication
- Comfortable working independently in a remote setting
- Proficient in Microsoft Office
- Typing speed of 50 WPM
- Based in the greater San Diego area (for monthly in-office meetings)
What We Offer:
- Hourly pay bonuses per funded deal
- Bi-weekly pay
- Opportunities for advancement
- A team culture that values initiative, accountability, and collaboration
Apply Now: Submit your resume and a short cover letter explaining why you're a strong fit for this role. We're excited to hear from you!
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- Work from home
Shift:
- 8 hour shift
- Day shift
Experience:
- Tech Support: 5 years (Required)
- Loan processing or Data Processing: 5 years (Required)
- Microsoft Excel: 5 years (Required)
- Problem Solving: 5 years (Required)
- CRM: 5 years (Required)
Work Location: Hybrid remote in Carlsbad, CA 92010
Salary : $25 - $35