What are the responsibilities and job description for the National Leasing Specialist position at Coastal Ridge Real Estate?
What You’ll Do:
As a National Leasing Specialist, you’ll travel 100% of the time to Coastal Ridge Real Estate apartment communities across the United States, filling in for vacant Leasing Manager or Assistant Property Manager positions and will be responsible for providing support in the areas of leasing production and marketing for the assigned community.
Where You’ll Work:
In this role, you’ll have the opportunity to immerse yourself in a variety of Coastal Ridge Real Estate apartment communities across the United States, on a rolling basis. This role is 90-100% travel.
What You’ll Own:
- Participate in all aspects of the leasing process, including ensuring all leads are properly entered into Entrata, contacted, and followed up on; greeting prospects and providing tours; closing the sale; assisting prospects through the application and lease process, including ensuring the proper preparation and execution of the lease agreement and all screening procedures; monitoring and participating in the resident renewal process, and ensuring the clubhouse, model and all tour routes are maintained to the highest standard of cleanliness.
- Drive individual and group leasing targets success for the community and proactively collaborate with the Property Manager to work through both opportunities and threats.
- Deep dive to strengthen both individual and team knowledge of the competitive landscape in the market through shopping competitors and keeping updated records of all offerings within the market.
- Establish an in-depth understanding of the property including selling points of the site and frequent objections from prospects, site leasing trends, traffic patterns, and product availability.
- Act as a full-time member of the on-site office team, providing support and assistance to all customer service efforts at the community, including dealing with escalated resident complaints.
- Drive both prospect interest and resident retention through coordinating and participating in a variety of site marketing efforts and events.
- Guide the leasing team in their leasing and marketing efforts, ensuring proper expectations are set and tools and resources needed for success are given.
- Assist the Property Manager in the preparation of weekly and monthly reporting requirements.
- Travel will be required -100% of the time
- Other tasks as directed and assigned.
What You’ll Bring:
- High school degree or equivalent required, Bachelor’s degree preferred.
- Previous experience as a Leasing Manager or Assistant Property Manager required.
- Previous experience leasing at multiple properties and multiple markets preferred.
- Previous experience in student housing required.
- Experience with Entrata, Onesite, and Yieldstar preferred.
- We are considering candidates nationwide, with preference for those in the Midwest or Southeast United States strongly preferred.
- Must live within close proximity to a major airport and be willing and able to travel 90-100% of the time.
Who You Are:
- A sales ninja. You know what it takes to slay leases and can effectively close the sale. You share your knowledge to influence others to impact the bottom line. You set leasing goals for yourself and the team and are laser focused on achieving them.
- A customer service guru. You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.
- A supportive team player. You work effectively with others and go above and beyond to support the needs of your fellow coworkers. You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
- A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
- A detail-oriented individual. You pay attention to the small things that make a big difference. You look at information with a discerning eye to ensure its accuracy. You understand the importance of editing and proofreading your work to ensure it’s done right.
Our Company:
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.
What You’ll Get:
As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.
