Construction Loan Administration Manager

Description

Coastal States Bank is growing quickly, and we're seeking a talented individual who thrives on challenges and excels in a dynamic work environment to join our team.

Position Summary:

We are looking for an experienced full-time Construction Loan Administration Manager to be a part of our growing organization.  This position works Mondays through Fridays in a professional setting.  This is not a remote or hybrid position as office space will be available based on branch location.  Out of town applications will not be considered.  Salary is commensurate with experience.

The Construction Loan Admin Manager oversees the entire lifecycle of complex residential, commercial and land development construction loans, from origination to payoff, ensuring smooth loan administration and compliance with relevant regulations.  The Construction Loan Admin Manager will perform a variety of loan servicing functions for an existing and growing construction loan portfolio.  This position works directly with internal and external stakeholders, as well as manages the Construction Loan team.  

Benefits include:

401(k) matching
Dental insurance
Dependent care reimbursement
Disability insurance
Flexible spending account
Health savings account
Life insurance
Medical insurance
Paid holidays
Paid time off
Paid parental leave
Prescription drug insurance
Vision insurance
Wellness program

Essential Functions: 

1. Administer construction loan portfolio.  Process loan advances and reductions, track insurance, quote payoff figures, and apply interest payments.
2. Ability to establish draw schedules and budget tracking in the bank’s construction management software (Built) based on the requirements of the loan approval, loan documents and construction contract (if applicable).
3. Works closely with bank’s loan closing team and credit teams to ensure new construction loans meet bank’s construction requirements.
4. Ensures all parties involved fully understand the bank’s requirements and all loan terms set forth in the loan approval are followed.
5. Monitors work and resolves team issues as required. Answering inquiries and queries from internal stakeholders.
6. Leads, mentors, and develops effective teams through communication and performance management. Generates enthusiasm for the bank and creates an environment in which employees are focused on high-quality client service.
7. Monitors work queues and prioritizes work to ensure tasks are completed timely and accurately within the defined Service Level Agreement (SLA).
8. Careful review of draw request to identify possible budget problems and elevate to supervisors with recommendations for resolution.
9. Review inspection reports and draw documents for accuracy, and for conformance with the budget, loan approval, and Loan Agreement.
10. Responding to client inquiries, coordinating with borrowers, contractors, and other stakeholders.
11. Liaise with Borrower and facilitate information flow and administrative requirements and protocols through lifecycle of loan and construction process, while establishing a good relationship with Borrower.
12. Understanding of AIA construction documents, and the ability to identify and elevate issues contrary to documentation.
13. Backup Construction Loan Administrators in their absence.
14. Maintains a working knowledge of the bank’s core systems to ensure compliance with all applicable laws and regulations, creating and maintaining existing products, and ensuring the system functions as intended.
15. Works with teammates to develop and implement departmental procedures.
16. Collaborates with senior leadership to ensure workflow consistency between the different departments and stakeholders.
17. As required, serves and assists in the research, development and implementation of new products, product changes, services and conversions.
18. Complete all mandatory training sessions as required by management.
19. Ensures the department services, policies and procedures meet regulatory compliance through internal and external audits.
20. Comply with bank procedures and follow regulatory, operational and security guidelines.
21. Contribute to the bank team effort by working on special projects and reports, performing other job-related duties, at the discretion of the supervisor. 

Critical Success Factors:

• Self-Motivated and Team Player
• Responsiveness
• High Attention to Detail
• Works within time-constraints
• Strong Ethics
• Strong analytical and problem-solving skills
• Excellent Written and Oral Communication Skills
• Work Independently with Limited Supervision
• Project management and organizational skills; ability to create momentum, foster organizational change, and work with members of senior management.

Qualifications

Preferred Education/Experience/Software:

Bachelor’s Degree with at least five (5) or more years of experience in banking or commercial finance required.  Experience in construction oversight/risk assessment/project management required.  Completes diverse deadline driven tasks. Works with highly sensitive and confidential information.  May act as a resource to other internal staff.  Proficient in a wide range of Microsoft Office software applications to develop spreadsheets, templates, and reports is required.  Proficient with Fiserv and other necessary bank platforms is preferred.

Additional Requirements: 

The responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies. 

Training:

Responsible for the timely completion of all required compliance training such has BSA, Information Security, and other job specific training as assigned.

Work Environment/Physical Demands:

Professional office environment. While performing the duties of this position, the team member is regularly required to operate standard office equipment.  The team member is frequently required to communicate and perceive.   The position is primarily stationary and not substantially exposed to adverse environmental conditions and requires sedentary work such as exerting up to 10 pounds of force 5% of the time and a negligible amount of force approximately 95% of the time.