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FSQA Supervisor

Coastal Sunbelt Produce
Laurel, MD Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025
Job Summary

This position conducts a daily walk-through of assigned coolers to check the quality of the product and identify any issues. Communicate quality issues to the buyer/receivers/management as needed to resolve quality issues.

Responsibilities

  • Conduct daily walk-through of assigned areas to check the work of direct reports and the quality of the product.
  • Identify any quality issues and resolving accordingly.
  • Ensure food safety policies are being upheld. Checking all workflows as needed.
  • Communicate quality issues to buyers, managers, day warehouse, and receivers, as well as informing of any shortage and damage of product or poor quality of the product.
  • Supervise and assist with the rework of all distressed/damaged products.
  • Report all lost product or transfers to inventory manager.
  • Provide training and feedback to direct reports as it relates to quality processes and company procedures.
  • Ensure that safety procedures are being followed daily.
  • Coaching and evaluation of employees as needed for safe work and policy compliance.
  • Review the team’s congestion management processes (CMP) regularly to ensure they are on track to meet their goals.

Qualifications

Education

  • HS diploma or equivalent.
  • Associate degree in related discipline preferred.

Experience

  • 1-year operations/warehouse experience in shipping and receiving perishable product; and /or a combination of educations and industry experience.

Professional Skills

  • Ability to solve problems independently and effectively articulate and communicate information.
  • Able to supervise and motivate hourly employees.
  • Good working knowledge of Microsoft Office applications.
  • Experience using powered industrial equipment (forklift, electric pallet jack).



DECISION-MAKING AUTHORITY

Most Important Decisions Made Fully Independently

  • Decide what to do with the product in regards to receiving, delivering to the customer, and/or spoilage.
  • Coaching and training of employees

Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):

  • Communicate all lost product or transfers to inventory manager or quality control manager.

ORGANIZATIONAL REPORTING

Supervisor Title

  • Quality control manager

Position Reporting to this Role

  • QA Associate

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