What are the responsibilities and job description for the Transportation Dispatcher position at Coastal Transport Co., Inc?
Compensation:
Industry Competitive Pay
Position:
The dispatcher is responsible for insuring all orders are scheduled and delivered per customer’s delivery instructions.
RESPONSIBILITIES
- Insure all drivers on scheduled shift are dispatched in an efficient manner as to maximize drivers, equipment and minimize dead head miles.
- Insure all drivers dispatched have available hours to run their dispatch
- Insure thru maintenance that all equipment dispatched is available and roadworthy
- Insure all loads dispatched are double checked for accuracy of product, supplier, loading rack and quantities
- Monitor on call phone as scheduled to assist drivers and customers with any delivery issues
- Utilize call list to generate additional loads to maximize daily load count
- Assist with customer inventory management as assigned
- Call in off duty drivers with available hours to fill in shift due to sickness, vacation etc.
- Responsible to insure all driver paperwork is received and processed in a timely manner prescribed by management
- Assist in processing all freight invoices
- Monitor phones, e-mails and text from customers to generate new orders and process same
- Knowledge of DOT Regulations and TMW software is a plus.
REQUIREMENTS
- Great analytical skills
- Efficient, organized, and detail-oriented
- Multi-tasking and prioritization skills are a must
- Ability to effectively communicate with all levels of the organization
- Ability to effectively perform in a fast-paced and ever-changing work environment
- Flexibility and desire to do whatever it takes to get the job done
- MS Outlook, Word, and Excel skills
Benefits Packages:
Health
Dental
Vision
Disability
Paid Vacation and Holidays
Family College Tuition Assistance
401k
Job Type: Full-time
Expected hours: 40 – 45 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person