What are the responsibilities and job description for the Patient Care Coordinator (Customer Service) for Oral Surgery Office position at Coastal Virginia OMFS?
Our patients are our #1 priority and we are seeking someone exceptional to add to our team that will support and foster that dedication.
We are looking for a super-star Patient Care Coordinator to join our busy oral surgery practice. The ideal candidate for this position is a self-starter with superior organizational skills and has a passion for providing outstanding customer service.
Typical working hours for this full-time position are Monday – Thursday from 7:45am – 4:00pm and Friday from 7am – 2pm.
If you are a "people person", please submit your resume through this posting and we will contact you with more information about this position. Hourly salary will be commensurate with qualifications and experience.
Key Responsibilities Include (but are not limited to):
- Greet patients and completes registration with the practice management software
- Answers/routes incoming calls
- Schedules appointments
- Verifies insurance benefits
- Prepares of financial agreements
Qualifications
Required Skills for this Role:
- Ability to take initiative and work independently.
- Superior organizational skills.
- Must be friendly and be able to maintain a smile and positive attitude in high-pressured environments.
- Must be a team player and work well with others.
- Ability to multi-task, problem-solve, and prioritize tasks.
- Proficient in Windows and Microsoft Office.
- Reliable transportation.
- Dental experience is strongly recommended, and oral surgery experience is a plus!
Experience and Education Minimum Requirements:
- High school diploma.
- Minimum of 2 years in a customer service role.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22