What are the responsibilities and job description for the Shop Service Technician position at Coastline Equipment?
Company Overview :
Coastline Equipment is a premier John Deere Construction Equipment Dealership with multiple locations serving Southern California, Nevada, and Idaho. We pride ourselves on delivering expert solutions and outstanding service for construction and CWP (Compact Worksite Products) equipment. Coastline Equipment is committed to fostering a work environment focused on customer satisfaction, safety, and continuous learning. Our Santa Maria location is actively seeking a skilled and experienced Shop Service Technician to join our team, ensuring our clients' equipment operates at peak performance and reliability.
Position Overview :
The Shop Service Technician is responsible for performing complex diagnostics and repairs on construction and CWP equipment. This role supports our mission to deliver dependable service and maintenance, directly contributing to client satisfaction and operational efficiency. The Shop Service Technician will be based in Santa Maria, California, working in a collaborative team environment and interacting directly with customers to address their service needs.
Job Responsibilities :
- Diagnostics and Repairs : Perform complex on-site diagnostics and repairs on construction and CWP equipment, using advanced tools and techniques to meet industry standards.
- Training Participation : Engage in required Service EDUCATE Training programs to stay current with industry practices and John Deere equipment knowledge.
- Customer Interaction : Review and explain maintenance, repair, or service concerns directly with customers, documenting all findings on work orders to ensure transparency.
- Service Promotion : Promote and sell dealer service programs directly to customers when applicable, enhancing our clients' understanding of available maintenance options.
- Inventory Management : Collaborate with the Parts Department to implement effective stocking processes, maintaining seasonal parts inventory in the service vehicle.
- Equipment Knowledge : Maintain up-to-date knowledge of John Deere products and competitor offerings to deliver accurate and informed service.
- Safety and Maintenance : Ensure compliance with all safety regulations, maintaining the condition of the mobile service vehicle, trailer, tools, and equipment.
- Documentation and Accountability : Complete all required reports and forms accurately, accounting for time and materials used in performing assigned tasks.
Note : This job description provides an overview of primary responsibilities and is not an exhaustive list. Management reserves the right to assign additional duties or projects as necessary.
Required Qualifications :
Preferred Experience :
Relationships and Roles :
Other Requirements :
Physical Demands :
Compensation & Benefits :
Equal Employment Opportunity (EEO) :
Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with all applicable state and local laws governing non-discrimination in every location. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Accessibility : If you need an accommodation as part of the employment process please contact Human Resources at
Phone : (562) 259-2739
Email : hr@coastlineequipment.com
Equal Opportunity Employer, including disabled and veterans.
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Salary : $30 - $38
