What are the responsibilities and job description for the Operations Manager position at Coastline?
Department : Operations
Type : Salaried, Exempt
Pay : $70,000-$80,000
Location : Mt Vernon, WA (Everret, Shoreline, Northern Seattle)
About Us :
Founded in 2017, Coastline Academy is the largest behind-the-wheel driver education
company in the United States. Currently in 8 states and growing, we are a people-first,
technology-centric company with a focus on transparency and efficiency. We are on a
mission to rid the world of car crashes by teaching students to be safe and confident drivers
for life.
About This Role :
The Operations Manager is responsible for overseeing regional operations, ensuring
compliance, and supporting driving instructors within the state. This role serves as the
primary point of contact for fleet management, instructor support, and business compliance
within Washington. The Operations Manager will work closely with HQ via remote meetings
and messaging to keep processes running smoothly.
Key Responsibilities :
Regional Leadership & Growth
- Drive regional growth by identifying and executing strategic opportunities.
- Support and assist with acquisitions and market expansion initiatives.
- Establish relationships and opportunities for community involvement through
sponsorships and partnerships.
Operational Excellence & Performance
indicators (KPIs).
Team Development & Performance Management
administrators, ensuring alignment with operational goals, performance standards,
and customer service excellence.
Fleet & Facility Management
efficiency.
Qualifications and Key Attributes for Success :
effectively.
professionally with internal teams, external partners, and state officials.
Outlook), DocuSign, Adobe, HR & Payroll Management software, and Project & Task
Management tools (Asana, Notion, OneNote).
fast-paced environment.
and P&L management is a plus.
At Coastline Academy, we celebrate diversity and are committed to fostering an inclusive
workplace. We welcome applicants of all backgrounds and do not discriminate based on race,
color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry,
citizenship, age, marital status, disability, medical condition, military status, or any other
characteristic protected by federal, state, or local laws.
Salary : $70,000 - $80,000
