What are the responsibilities and job description for the Insurance Office Front Desk Coordinator position at Cobble Insurance?
Job Description
Embark on a rewarding career with Cobble Insurance, situated in the vibrant community of MOORE, Oklahoma. We are on the lookout for an enthusiastic and dedicated Insurance Office Front Desk Coordinator to become an integral part of our team. At Cobble Insurance, we pride ourselves on our welcoming work environment, where every team member is valued and empowered to excel. As a Front Desk Coordinator, you will be the first point of contact for our valued clients, providing them with exceptional service and a positive experience. If you have a knack for organization, a passion for customer service, and the ability to juggle various administrative tasks, this role is perfect for you. Come and join Cobble Insurance, where your proactive and friendly nature will be celebrated. Elevate your career with us and make a difference in the lives of our clients.
Benefits
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Evenings Off
Responsibilities
Customer Interaction: Warmly greet clients as they enter the office and assist them in addressing their queries promptly.
Appointment Scheduling: Manage the scheduling of client meetings, ensuring the seamless operation of daily activities.
Document Handling: Organize, manage, and file documents, ensuring that all paperwork is completed accurately and on time.
Client Communication: Maintain open and friendly lines of communication with all clients, ensuring they feel valued and understood.
Office Management: Assist in the maintenance of a tidy and welcoming front office environment.
Support Team Members: Collaborate with team members to ensure the smooth flow of information and excellent client service.
Greet walk-ins.
Requirements
Education: High school diploma or equivalent required.
Experience: Proven experience in customer service or administrative roles in an insurance setting is preferred.
Communication Skills: Strong verbal and written communication abilities with excellent interpersonal skills.
Organizational Skills: High attention to detail with exceptional organizational capabilities.
Problem-Solving: Ability to handle customer inquiries and resolve issues effectively and efficiently.
Technical Skills: Proficient in MS Office Suite and familiarity with office equipment like fax machines and printers.
Professionalism: Presentable appearance and professional demeanor are a must.
Coordination Skills: Capable of managing front desk schedules and multitasking in a fast-paced environment.
Team Player: Ability to work collaboratively with other team members to provide excellent customer service.
Prior insurance office experience may be a plus.
