What are the responsibilities and job description for the Personal Insurance Customer Service position at Cobble Insurance?
Job Description
Join Cobble Insurance, a team dedicated to delivering exceptional personal insurance services to the community of MOORE, Oklahoma. 5 years prior experience working in an insurance agency required.
As a member of our in-office team, you will immerse yourself in a dynamic and supportive work environment. We take pride in offering a friendly and approachable atmosphere where collaboration and personal growth are at the forefront. At Cobble Insurance, we believe in building meaningful relationships with our clients by offering personalized solutions that meet their specific insurance needs. As a Personal Insurance Service Staff, you will play a vital role in ensuring our clients feel valued and supported in their insurance journey. If you are passionate about helping others and want to be part of a positive and inviting team, Cobble Insurance is the place for you. Come join us and make a difference in the lives of our clients.
Salary: $40000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Hands on Training
Life Insurance
Responsibilities
Client Engagement: Develop meaningful connections with clients, ensuring their insurance needs are met with personalized service.
Policy Review: Regularly review and assess client policies to ensure they continue to meet individual needs.
Problem Solving: Address client inquiries and issues with efficient, personalized solutions.
Product Knowledge: Maintain comprehensive understanding of Cobble Insurance products to suggest the most suitable options for clients.
Documentation: Accurately process application forms and policy updates, ensuring adherence to all regulatory requirements.
Feedback Collection: Gather client feedback to continually improve service standards and product offerings.
Requirements
Licensing: Must have active property & casualty license in Oklahoma.
Experience: Must have 5 years experience working in an insurance agency.
Communication Skills: Superior verbal communication skills to effectively engage with clients and address their needs.
Customer-Centric: A genuine interest in prioritizing client satisfaction and delivering exceptional service.
Problem-Solving: Demonstrated ability to interpret client requirements and provide suitable insurance products.
Teamwork: A strong team player able to work collaboratively with other team members to achieve shared goals.
Motivation: A proactive attitude and the ability to thrive in a positive and dynamic environment.
Salary : $40,000