What are the responsibilities and job description for the Front Desk Receptionist position at Cobblestone Hotel and Suites?
**Job Overview:**
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, managing our front desk operations, and ensuring the smooth day-to-day functioning of our facility. If you have a passion for hospitality, excellent communication skills, and a knack for administrative tasks, we want to hear from you.
Duties
- Greet and welcome patients and guests upon arrival, providing a warm and friendly atmosphere.
- Manage all front desk operations, including answering and directing phone calls, responding to inquiries, and handling mail and packages.
- Assist with scheduling appointments and maintaining accurate records.
- Handle cash and credit transactions with precision and accuracy.
- Utilize our phone systems and calendar management software to ensure efficient communication and organization.
- Provide exceptional customer service, responding promptly to patient needs and concerns.
- Maintain a clean and organized front desk area, ensuring a welcoming and professional environment.
- Perform administrative tasks, including data entry and filing documents.
- Work closely with our medical staff to ensure seamless coordination of patient care.
- Perform other related duties as assigned by management.
Skills
- Experience as a medical receptionist or dental receptionist is highly preferred.
- Strong customer support skills and the ability to provide a high level of customer service.
- Excellent time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in using phone systems and calendar management software.
- Experience as a personal assistant, with the ability to handle administrative tasks with ease.
- Strong typing skills and the ability to accurately record information.
- High school diploma or equivalent required; clerical experience is a plus.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Denmark, WI 54208 (Required)
Ability to Relocate:
- Denmark, WI 54208: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
