What are the responsibilities and job description for the Part-Time Front Desk Associate position at Cobblestone Inn and Suites/Clarion?
Overview
We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. If you have a passion for hospitality and enjoy working in a dynamic environment, we would love to hear from you.
Responsibilities
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently while ensuring guest satisfaction.
- Answer phone calls promptly, providing information or directing inquiries as needed.
- Maintain accurate records of guest information and reservations using computer systems.
- Handle guest requests and complaints with professionalism, escalating issues when necessary.
- Assist in managing the front desk area, ensuring it is organized and presentable at all times.
Skills
- Exceptional customer service skills, demonstrating patience and understanding in all interactions.
Join our team as a Front Desk Agent where your contributions will be valued, and your professional growth will be supported!
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Schedule:
- Day shift
Work Location: In person
Salary : $13 - $14
