What are the responsibilities and job description for the Front Desk Associate position at Cobblestone Inn and Suites?
Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.
Responsibilities
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and assist with inquiries
- Handle reservations and cancellations
- Provide information about hotel services, facilities, and local attractions
- Process payments and maintain guest accounts
- Assist with night audit procedures if required
Experience
- Previous experience in a hotel or hospitality setting is preferred
- Knowledge of front desk operations and phone systems
- Strong customer service skills
- Ability to handle difficult situations with patience and professionalism
- Familiarity with hotel management software is a plus
If you are a team player with a positive attitude and a passion for delivering exceptional guest experiences, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Work Location: In person
Salary : $14 - $16
