What are the responsibilities and job description for the Consolidated Invoice Services Analyst position at Coca-Cola Bottlers' Sales and Services?
Job Summary
Serve as a single point of contact for Receivables (end to end) with our Direct Store Delivery National Customers, Bottlers and / or Distributors (RTM). Manage & review analytical end to end invoice data for assigned National Portfolio across all Coca-Cola Bottlers with over ~$1 billion annual sales (role manages a set portion of the total). Collaborate with peers, AR, OTC, EDI and cross functional teams at CBS to ensure national customer / distributor / bottler issues are addressed & resolved timely. Assist CIS System Administrator with the implementation of new customers on board to the Consolidated Invoice Services process. Perform functions in accordance with the established credit policy and practices in a manner that will result in maximum sales, sound receivables and prompt conversion to cash. Achieve and maintain corporate objectives and team goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage through urgent requests / customer demands successfully.
Duties and Responsibilities
- Collaborate and build strong relationships with Customers, Distributors and / or Bottling Companies to ensure timely billing, collection and payment of receivables (e.g. deductions, overpays, residuals, etc.).
- Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process
- Analyze Customer / Distributor and / or Bottler receivables to identify areas for improvement to existing CIS processes and / or systems. Note trends; seek root cause resolution and act accordingly
- Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, delivery issues), presented / outlined by each bottler.
- Collaborate with all cross functional teams at CIS to compile outstanding issues / balances and present to the assigned CIS Customers / Bottlers / Distributors for appropriate resolution or escalation
- Facilitate & manage monthly Bottler / Customer / Distributor statements to ensure accurate reconciliation between CIS's SAP system / Micro-Strategy
- Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan or present issues requiring escalation to NOSR, Value / Airline AE's & CIS management teams.
- Develop and maintain favorable business relationships with other CBS departments, Bottler personnel and Distributor / Customer Account Executives
- Execute daily / weekly reports in Micro-Strategy & SAP to manage outstanding receivables for assigned customer portfolio
Key Skills and Abilities
Education Requirements
Years of Experience
Required Travel
Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Company Message
Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Nearest Major Market : Atlanta
