What are the responsibilities and job description for the Customer Service Representative position at Coca Cola?
Position Responsibilities :
- Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative
- Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns
- Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls
- Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success
- Other duties as assigned
- Bilingual experience is a plus
