Requisition ID : 212020
Posting Locations : Charleston
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We offer great rewards , competitive pay , career advancement and growth opportunities .
Full Time Teammates are also eligible for :
- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance - Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
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Job Overview
The Territory Manager, Tech Services is responsible for leading, developing, and managing all aspects and employees of a Local Operations Center (LOC); the development of a work team that will perform the highest quality mechanical and installation service possible, while also managing costs; and delivering and maintaining accountability of all assets and parts assigned to the Local Operations Center (LOC). The Territory Manager, Tech Services works with sales and customers to resolve any technical service issues and develops a team that can create a competitive advantage in the marketplace for the Company. This role is 50% field-based and maintains responsibility for the successful execution of Right Execution Daily (RED).
Duties & Responsibilities
Develops the manpower, budget, and business plans for the Local Operations Center (LOC) by providing leadership in the ongoing review, stewardship, and re-planning against the business plansIdentifies, communicates, secures, and directs resources as necessary to maintain and improve deliverables in a rapidly changing environment; and leads problem resolution of day-to-day issuesEnsures optimal performance by conducting performance evaluations via ride-with audits, constructing development plans, initiating required training, and conducting corrective action as necessaryIdentifies and secures resources to deliver on growing capacity and capability demands; implementing strategies that continuously improve productivity; and designing, implementing, and maintaining a performance-based work culture within the Local Operations Center (LOC)Develops and maintains Standard Operating Procedures (SOPs) for all components of Equipment Services (EQS) including vending, fountain installation, and reactive serviceWorks cross-functionally and utilizes industry best practicesManages the ongoing improvement of Standard Operating Procedures (SOPs) within Equipment Services (EQS)Delivers the business plan components within the Local Operations Center (LOC)Collaborates cross-functionally on planning, forecasting, and delivery with sales, marketing, human resources, operations, and Coca-Cola North America (CCNA). Learns and shares best practices with the Coca-Cola systems to improve results and efficienciesManages, leads, and motivates a team to deliver results by communicating company goals, safety practices, and deadlines; engaging and developing teammates through effective performance management, and coaching and trainingImplements continuous improvement methods while maintaining customer focus, and embodying company purpose and values to inspire servant leadershipDrives safely following all motor vehicle laws without distractionMaintain a safe working environment by completing all assigned safety training activities and adhering to all safety policies and procedures, including but not limited to conducting Department of Transportation (DOT) daily pre-trip and daily post-trip inspections of vehicle, if requiredProvides great customer service and communication to Coca-Cola Consolidated (CCC), Coca-Cola North America (CCNA), and Equipment Reutilization Solutions (ERS) internal and external customers with the ability to sell revenue-generating service through the Coca-Cola Consolidated Equipment Reutilization Solutions (CCC ERS) propositionKnowledge, Skills, & Abilities
One to three years management experienceProficient in oral and written communication, including presentationsProficient in Microsoft Word, Excel, and PowerPointPrior beverage industry, sales, and, or tech service experience a plusAbility to negotiate with internal and external stakeholdersMinimum Qualifications
Associate's degree or up to 3 years of college or technical school or relevant experienceValid driver's licensePreferred Qualifications
Knowledge acquired through 1 to up to 3 years of work experienceWork Environment
Work environment will vary
As an EEO / Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..
