What are the responsibilities and job description for the FT Registration Technician - Douglas position at Cochise College?
Salary : $16.52 - $18.83 Hourly
Location : Douglas Campus, AZ
Job Type : Full-time
Job Number : 2501711-000111
Division : FT Student Services
Departments : FT Student Services - Admissions & Records
Opening Date : 02 / 19 / 2025
FLSA : Non-Exempt
Remote Work Eligible : No
Pay Grade : NE02
Duration / Parameters : 40 Hours / Week; 12 Months / Year
Position Summary
Position Summary : The Registration Technician is responsible for providing support in the areas of admissions, student registration, record maintenance, transcript services, and international student processing and support, while providing excellent customer service at the registration counter, via email, and over the phone.
Essential Functions : As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.
Note : Cochise College requires a post-offer, pre-employment background screening of all employees.
- Preference may be given to individuals who possess the ability to communicate in Spanish and English, verbally and in writing.
This position is open until filled, with applications reviewed upon receipt. The job posting may close at any time.
Marketing Statement
Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).
CHECK OUT COCHISE COLLEGE HERE!
Duties and Responsibilities
Duties and Responsibilities : Within the scope of college policies and procedures, this position :
Performs exceptional customer service for students, employees, and the public; responds to inquiries concerning college offerings, registration, admissions, transcripts, and international student services; is knowledgeable and can explain policies and procedures related to student records
Processes district wide student, faculty, and staff ID cards
Performs data entry; ensures student information is entered, processed, utilized, and stored in compliance with federal and institutional guidelines; assists in record management; alphabetizes, files, scans, and ensures all records are accurate and up to date
Assists and acts as backup for other department staff in the performance of admissions, transcripts, registration activity, and international student services; assists in the testing of software updates and solves database problems
Maintains an accurate and up to date desk reference of procedures for accomplishing duties and responsibilities
Performs other related duties as assigned
General Expectations : Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.
Education and Experience; Knowledge, Skills and Abilities
Education and Experience Requirements :
Associate's degree from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education
One year of related experience
An equivalent combination of education and / or experience from which comparable knowledge, skills and abilities have been achieved may be considered.
Knowledge, Skills and Abilities :
Knowledge of and ability to follow college policies and procedures
Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications and Banner
Knowledge of the proper operation of and the ability to use personal computers and standard office equipment
Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner when faced with difficult situations
Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail
Ability to work independently while contributing to team environment
Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes
Ability to establish and maintain effective working relationships with supervisors, other department staff, students and the public
Ability to work accurately, efficiently, and effectively with all types of data
Ability to maintain accurate office procedures
Ability to work under pressure with frequent interruptions and fluctuations in workloads
Work Environment & Physical Requirements
Work Environment : Work is primarily performed under general supervision. Incumbent generally performs work in a typical office setting with appropriate climate controls.
Physical Requirements : Essential functions of this position require : lifting, manual dexterity, ability to communicate.
Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met
Mental Application : Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important
Reports to : Assistant Director of Admissions and Records
Cochise College is committed to providing a as part of total compensation for our benefit eligible employees.
Salary : $17 - $19
