What are the responsibilities and job description for the Service Writer/Parts Counter Associate position at Cockerham Tire and Auto Parts #2?
Are you friendly, dependable, and customer service oriented?
Do you have basic knowledge of automotive service and small engines?
Cockerham Tire & Auto Parts #102 located at 900 South Main Street Galax, VA is looking for Automotive/Small Engine Parts Specialist.
Cockerham is a 3rd generation, locally owned and operated, business providing a full line of propane and petroleum products to residential and commercial customers in Virginia and North Carolina. Cockerham also owns and operates 8 convenience stores (Galax, Hillsville, & Fancy Gap, VA), Hampton Inn and the Pizza Inn/TCBY in Hillsville, VA.
Primary Job Duties:
- Ensures customers are greeted and handled in a timely and professional manner.
- Provides honest and trustworthy advice to customers regarding the best products that fit automotive and small engines.
- Ensures assigned store tasks are completed in a timely manner on assigned shift.
- Maintains store showroom appearance and merchandising standards as directed.
- Ensures that merchandise is restocked and placed in their respective areas.
- Utilizes Manager Plus to help customers locate merchandise or find suitable alternatives.
- Maintains product knowledge and current promotions through information sources.
- Communicates with managers regarding customer concerns and employee matters.
- Actively engaged in developing more effective customer service skills.
- Follows company policies and loss prevention procedures.
- Maintains a safe working environment including PPE (Personal Protective Equipment)
Position Requirements:
- High School diploma or equivalent.
- Must be 18yrs of age or older and have a valid driver's license.
- Basic knowledge of automotive and small engine parts is required.
- Excellent communication and decision making skills.
- Ability to lift up to 50lbs, load, and deliver merchandise.
- Ability to work a flexible schedule to meet the business needs.
Job Type: Part-time
Expected hours: 25 – 36 per week
Schedule:
- 8 hour shift
- Day shift
Work Location: In person