Floor Manager

We are looking for a candidate who has experience and solid understanding of hospitality and elevating the guest experience. The candidate must be a strong leader and team player for our fun, busy and collaborative work environment. Candidates must be hospitable, have solid communication skills, be well organized, a self-starter and be able to remain cool under pressure.

Job duties include but not limited to:

• Oversee all Day-to-day operations
• Orchestrate the flow of service by being aware of all sections of the space
• Oversee that all opening and closing duties of the restaurant are completed correctly and that cleanliness and maintenance are maintained
• Providing excellent customer service to guests and excellent leadership to employees
• Enforce and monitor all health, safety, and sanitation standards
• Handle guest complaints according to guidelines
• Ensure that all closing procedures are adhered to
• Admin functions including: update and make POS corrections as needed, retrieve guest checks, general correspondence
  
  

Qualifications:

• 2 years management experience
• Excellent customer service and interpersonal skills
• Organized and capable of multi-tasking with attention to detail
• High standards of personal hygiene and personal appearance.
• Strong computer skills
• Commitment to excellence
• Strong Beverage knowledge
• Available late nights, weekends, and holidays.
• NYC food handler certificate, TiPS certification More detail about Katana Kitten part of Cocktail Kingdom Hospitality Group, please visit https://culinaryagents.com/entities/251402-Katana-Kitten