What are the responsibilities and job description for the Front Desk Receptionist position at Coco Dermatology and Cosmetics?
Overview
We are seeking a dedicated and professional Front Desk Medical Receptionist to join our small dermatology practice. The ideal candidate will be the first point of contact for our patients, offering exceptional customer service and administrative support in a fast-paced healthcare environment. Experience in dermatology or healthcare is highly preferred. This role requires excellent communication skills, attention to detail, and the ability to efficiently handle multiple tasks.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive and professional first impression.
- Manage incoming calls using phone systems, providing accurate information and demonstrating excellent phone etiquette.
- Schedule appointments and manage calendars for our dermatology providers.
- Maintain organized filing systems for patient records, ensuring all documentation is up-to-date and compliant with HIPAA.
- Proofread and verify patient documents for accuracy before distribution.
- Utilize electronic medical record (EMR) systems and Google Suite (Docs, Sheets, Calendar) for administrative tasks.
- Assist with patient check-in and check-out processes, ensuring a smooth experience for all patients.
- Answer patient inquiries regarding dermatology services, procedures, and office policies.
- Maintain a clean and welcoming reception area to ensure patient comfort.
Requirements
- Proven experience as a medical receptionist, front desk coordinator, or similar role in a healthcare setting (dermatology experience is a plus).
- Strong time management and organizational skills with the ability to prioritize tasks efficiently.
- Bilingual skills are a plus, enhancing communication with our diverse patient population.
- Familiarity with medical office protocols and understanding of dermatology procedures is preferred.
- Proficiency in using phone systems, EMR software, and basic office equipment.
- High attention to detail and excellent written and verbal communication skills.
- Ability to work both independently and as part of a small, collaborative team.
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $16 - $22
