What are the responsibilities and job description for the Dealership Service Coordinator position at Cocoa Hyundai?
About Us
Cocoa Hyundai values its reputation for excellent customer service and strives to provide an unparalleled experience for every customer. Our state-of-the-art facilities and cutting-edge technology ensure that we stay ahead of the curve in terms of innovation and efficiency.
Role Summary
We are seeking a highly motivated and experienced Service Advisor to join our team. As the primary point of contact for customers, you will be responsible for interpreting their needs, arranging service, and managing expectations.
Key Responsibilities:
- Greet and consult with customers to determine their service needs.
- Work closely with mechanics to identify necessary repairs and potential cost-saving alternatives.
- Sell additional services to enhance the customer experience.
- Manage customer expectations by setting clear communication channels and ensuring seamless service delivery.
Requirements
A minimum of one year of dealership Service Advisor experience is required. Our comprehensive training and mentorship programs will support your growth and development within the company.
What We Offer
Cocoa Hyundai provides a dynamic work environment, competitive compensation, and a range of benefits, including medical, dental, and vision insurance, life insurance, disability insurance, accident insurance, and employee purchase and service discounts.
