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Family Support Specialist I/II- Health and Human Services (0125)

Coconino County, AZ
Flagstaff, AZ Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/26/2025

Salary : Depends on QualificationsLocation : Flagstaff, AZJob Type : Regular Full TimeJob Number : 0804354Department : Health and Human ServicesOpening Date : 01 / 22 / 2025Closing Date : 2 / 7 / 2025 5 : 00 PM Arizona Nature of WorkCoconino County promotes a transformational leadership philosophy which elicits employee growth, cultivates inspiration and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Come be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.Under direct supervision, the Family Support Specialist is responsible for providing home-based prevention services focusing on supporting the parent child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services / activities for overburdened families; performs related work as assigned.Please note : Pay for this position is dependent on qualifications. The hiring range for the position is : Family Support Specialist I- $42,110.00 to $44,215.50Family Support Specialist II- $45,560.25 to $47,838.26 Typical Duties Family Support Specialist I : (Illustrative Only)Conducts home visits virtually or in-person and assesses family needs and provides case management services, when necessary, while promoting self-sufficiencyUtilizes child development curricula with each family and promote positive parent-child relationshipsUtilizes floor time to support play within the parent and child relationshipUtilizes appropriate limit setting and boundaries Maintains necessary assessments and documentation in accordance with County and funding source requirementsParticipates in and comes prepared for weekly supervision with Program Supervisor.Coordinates with other community servicesAttends and participates in all scheduled Healthy Families conferences, seminars, in-service training and parent eventsMaintains all Healthy Families quality assurance standards, i.e. home visitation rate, etc. Participates in agency Continuous Quality Improvement activitiesPerforms related duties as assignedFamily Support Specialist II : (Illustrative Only)Performs the duties of a Family Support Specialist I.Participates in a County, community or Healthy Families Arizona committee. Actively supports the Supervisor in onboarding new Family Support Specialists and mentoring with community resources, curriculum, home visiting and paperwork.Provides administrative support to Program Supervisor as assigned, including supporting case staffing management and chart reviews as assigned.Observe a Program Supervisor during weekly supervision with staff at least twice a year.Observe end of month completion at least twice a year.Remains up to date on best practices and emerging trends in home visiting programs and services. May be responsible for the development of additional trainings as required for the population(s) served.May be responsible for assigning and reviewing the work of others. Other duties as required by the County or the Program Supervisor.Essential functions of this position include but are not limit to : driving; sitting for computer entry, typing, answering telephones, etc; working with and around other staff, administration, inmates and citizens, etc; dealing with interruptions; repetitive motion (hand / wrist) for computer and phone work; vision acuity (near / far); hearing and speech for ordinary conversation; touch and finger dexterity for using radios, intercoms, telephones and computers. Minimum Qualifications Family Support Specialist I : High school diploma and two years of work experience. Family Support Specialist II : Bachelor's degree in social work or related fields of Nursing or Early Childhood education fields and one year of experience OR Three years' experience as a Family Support Specialist I. If promoting from a Family Support Specialist I position, the following must be completed before promotion to the Family Support Specialist II position : "Completion of Healthy Families America Quick Start, Stop-Gap, 12 months Wrap-Around, FSS Foundations for Family Support Core and annual Child Abuse and Neglect Mandated Reporter and Diversity, Equity, Inclusion and Belonging trainings.ADDITIONAL REQUIREMENTS : Must be able to provide proof of education (i.e. High School diploma or equivalent or College degree / transcripts)Must have a valid Arizona's driver's license, vehicle and have proof of a current and valid motor vehicle insurance. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report. Must be eligible and able to obtain / maintain a level 1 fingerprint clearance card.Must be able to be certified in CPR / First Aid.Final job offer will be contingent upon a clear pre-employment drug test.Preferred qualifications include, an associates degree in social work or related field of nursing, early childhood education or social services. One year of experience in providing services to children and families. Bilingual in Spanish. The ideal candidate will have an associate in Social Work or related fields of Nursing or Early Childhood Education fields and one year of experience in related fields. Experience in working with diverse and vulnerable populations with a strong understanding of multicultural issues; ability to speak, read and write clearly and concisely in English and Spanish, conveying complex or technical information in a manner that others can understand.This position is safety sensitive. This position is non-exempt from overtime.Knowledge, Skills and Abilities Working knowledge of : - Child growth and development and parent-child relationships- Challenges and needs of families in Coconino County- Community resources and supports- Principles and practices of case management- Standard software applications and video conferencing platforms- Business English, spelling and arithmetic, punctuation and grammar- Office practices and proceduresSkill in : Social skills demonstrative of empathy and supportRelationship buildingRelating to individuals who may not share basic commonality, including value system and behavior norms. Interacting and communicating effectively with individuals from different cultural and socio-economic backgroundsUtilizing Microsoft Office applications and web-based technologiesAbility to : Provide services that are strength-based and family-centered even in a chaotic and stressful family environment.Learn and practice basic supportive skills while maintaining personal and programmatic boundaries.Manage multiple priorities, illustrate attention to detail, and show evidence of being conscientious regarding strict deadlines.Deal impartially with individuals of various socioeconomic, ethnic, and cultural backgroundsWork collaboratively within a team environment to accomplish common goals and objectivesPerform duties with demonstrated ability to work independently in rapidly changing environmentsWork safely and support the culture of workplace safetyEstablish and maintain effective working relationships with employees, other agencies and the publicFollow written and verbal instructionsCommunicate effectively verbally and in writingEmployee BenefitsCoconino County offers a comprehensive employee benefitspackage to regular employees working 30 or more hours per week that includes : (Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.) Vacation / Annual Leave Sick Leave 10 Holidays Per Year Health Care Insurance Dental Plan Vision Plan Group Life Insurance Pre-Tax Deduction Plan Sick Leave Conversion Plan Personal Day Purchase Program Vacation Sell Back Program Tuition Reimbursement Program Wellness Program Long-Term Disability Arizona State Retirement System Employee Assistance Program On-going Training Opportunities Free bus transportation / EcoPass bus passElective Coverage Dependent Medical, Dental, and Vision Supplemental Life (for employees & dependents) Flexible Spending Account Health Savings Account Tax-deferred investment program Accidental and Disability Insurance Short Term Disability01 Outside of paid employment, what experiences in your life have helped prepare you for this kind of work? Required Question

Salary : $45,560 - $47,838

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