What are the responsibilities and job description for the Network Administrator- Information Technology (0125) position at Coconino County, AZ?
Salary : Depends on Qualifications
Location : Flagstaff, AZ
Job Type : Regular Full Time
Job Number : 0804363
Department : Information Technology
Opening Date : 01 / 29 / 2025
Closing Date : 2 / 28 / 2025 5 : 00 PM Arizona
Nature of Work
Coconino County promotes a transformational leadership philosophy which elicits employee growth, cultivates inspiration and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Come be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.
Under general supervision, performs work of considerable difficulty in the administration of network infrastructure, including LAN, Campus, Datacenter, Remote Sites, Cloud, and third-party network connectivity. Services include VoIP, Switching, Routing, VPN, Firewall, Virtual Networking, Wireless and related systems throughout the County; performs related work as assigned.
Please note : Presently, this position is up to 75% remote work and 25% minimum in office time. When working remotely, 1 hour response time is required for urgent IT matters and is subject to change at any time.
The full range for this position is $63, 556.00 to $93,428.00. Starting salary will depend on qualifications.
This position will require the successful completion of a Criminal Justice Information Services fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment.
Typical Duties
Illustrative Only)
- Implement, build, support and document enterprise infrastructure, including physical, virtual and cloud-based networks
- Provide technical expertise and hands-on capability to identify, prioritize, diagnose and resolve operational impacts to service such as outages, performance issues, capacity constraints, and network security risks
- Participate in the purchase, installation, and maintenance of network infrastructure equipment and software
- Work closely with the Information Security Office (ISO), to enforce standards, operational processes, and policies
- Participate in change management meetings to ensure production configuration changes are documented and approved
- Communicate with end users, stakeholders, and vendors to facilitate project implementation and problem resolution
- Ensure all network assets are responsibly maintained, inventoried, and / or disposed of properly
- Routinely update assigned tickets under your responsibility used to report, diagnose, and resolve customer reported issues
- Administer the operational aspects of VoIP, including voice mail, voicemail to email, call accounting, and enterprise phone related services
- Conduct routine backups of layer 2 / layer 3 configurations in support of disaster recovery plans
- Collaborate with internal teams in addition to external consultants and vendors in an effective manner in order to prioritize and resolve incidents and service requests in alignment with established SLA's and KPI's.
- Produce documentation supporting the current and future network architecture as needed
- Participate in cost analysis, supporting lead network administrator and / or operations manager with upcoming renewals or new infrastructure purchases
Essential functions of this position include : walking; driving to various County locations, working with and around other staff and County employees; dealing with interruptions; repetitive motion (hand-wrist) for keyboarding; vision-acuity (near) for monitoring PC screen data; Color vision necessary for working with color coded cables; hearing and speech (ordinary conversation) for communicating with staff and customers; touch (finger dexterity) for keyboarding; Environmental hazards include electrical hazards associated with working with computers, servers and circuits, and potential for falls from ladders.
Minimum Qualifications
Associate Degree in computer science or related field, with three years of increasingly responsible experience in telecommunications / VoIP and networks, including two years of systems management / administration; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
Additional Requirements :
Fingerprint Clearance / CJIS Certification and current Driver's License will be required for this position
The ideal candidate will have a positive "can do" attitude with a strong emphasis on customer service and hands on working experience deploying network switches, routers, firewalls, and security appliances.
This position is non exempt from overtime.
Knowledge, Skills and Abilities
Considerable knowledge of :
Working knowledge of :
Ability to :
Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes :
Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)
Elective Coverage
Describe your experience as a network administrator.
What is the largest network environment you have administered?
What technologies have you worked with as a network administrator? i.e. Cisco, Juniper
Do you have experience with a ticketing system? ex : ServiceNow, Remedy, Freshworks
If selected for this position, are you willing to obtain and keep current the Cisco Certified Network Administrator (CCNA) certificate?
Required Question
Salary : $93,428 - $556,000
