PUBLIC SERVICE SPECIALIST I

Nature of Work

At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.

Typical Duties

(Illustrative Only)

• Formats, composes and types correspondence and other documents from written drafts and dictating equipment on routine, complex and confidential matters
• Prepares reports and maintains records
• Receives, sorts, files and retrieves forms, correspondence and documents
• Updates, checks and completes records, forms and documents
• Verifies discrepancies and makes corrections
• Researches records and disburses information
• Establishes and maintains complex filing systems
• Schedules, gathers materials and prepares agenda for various meetings
• Takes and transcribes minutes of meetings and other proceedings
• Maintains control and assures availability of files and other materials
• Establishes and maintains complex filing systems
• Answers questions requiring knowledge of departmental rules and procedures
• Exercises discretion and judgment on minor administrative decisions
• Processes and distributes confidential and sensitive documents
• May maintain department budget accounting records
• May answer and route incoming phone calls

Minimum Qualifications

Three years' experience in performing clerical or administrative work within subject area; OR Associate's degree and two years' experience in performing clerical or administrative work within subject area; OR Bachelor's degree and one year experience in performing clerical or administrative work within the subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

This position is non-exempt from overtime.

Knowledge, Skills and Abilities

• Considerable knowledge of:
  • Business English, spelling and arithmetic, punctuation and grammar
  • Office practices and procedures

• Skill in:
  • Use of computer systems, Microsoft Suite, and other office machines
  • Report preparation

• Ability to:
  • Compose correspondence dealing with technical and complex matters
  • Exercise sound independent judgment on a variety of problems in accordance with established departmental policies and procedures
  • Prioritize, plan and carry out assignments
  • Work safely and support the culture of workplace safety
  • Establish and maintain effective working relationships with employees, other agencies and the public
  • Follow written and verbal instructions
  • Communicate effectively verbally and in writing

Employee Benefits

Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability