What are the responsibilities and job description for the Appointment Coordinator position at Coconut Creek Automotive?
Coconut Creek Hyundai – Coconut Creek, FL 33073
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The service appointment coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department.
What are the day-to-day responsibilities?
• Answer incoming calls to service department
• Ask the customer qualifying questions to uncover needs and directs calls appropriately
• Ensures that service consultants receive messages promptly
• Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant
• Work closely with management team on recalls, and information pertaining to appointments.
• Hours Monday thru Friday 8 to 5 & Every other Saturday
Job Type: Full-time
Salary $13.00 - $15.00
Salary : $13 - $15