What are the responsibilities and job description for the Automotive Dealership BDC Rep position at Coconut Point Ford?
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us:
Family-owned automotive dealership dedicated to providing exceptional customer service and top-quality vehicles to our community. We pride ourselves on our commitment to excellence and innovation in the automotive industry.
Job Description:
We are seeking a motivated and customer-focused Automotive Dealership BDC Rep to join our team. In this role, you will be responsible for generating and managing leads, scheduling appointments, and providing outstanding customer service to prospective car buyers.
Responsibilities:
- Handle inbound and outbound calls, emails, and other forms of communication to generate leads and qualify prospects.
- Provide accurate information about our vehicles, pricing, and promotions to potential customers.
- Schedule appointments for test drives and vehicle purchases with qualified leads.
- Follow up with customers to ensure satisfaction and address any questions or concerns.
- Maintain a thorough understanding of our inventory and dealership offerings.
- Collaborate with the sales team to ensure a seamless customer experience from lead generation to vehicle delivery.
- Utilize CRM software to track leads, manage customer information, and generate reports.
- Meet or exceed monthly sales targets and performance metrics.
Requirements:
- Previous experience in a customer service or sales role is a plus.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- Proficiency with CRM software and other computer applications.
- High school diploma or equivalent; additional education or training in sales or customer service is a plus.
- A valid driver's license and a clean driving record.
Benefits:
- Competitive salary and commission structure.
- Health insurance and other benefits are available.
- Opportunities for career growth and advancement within our dealership.
- Ongoing training and support to help you succeed in your role.
How to Apply:
If you are a passionate and driven individual with a desire to succeed in the automotive industry, we want to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and why you would be a great fit for this position.
Equal opportunity employer and welcomes applicants from diverse backgrounds.
Coconut Point Ford is a drug free work place. Applicants must submit to a pre-employment drug screening and background check.
