Mental Health Program Administrator

SUMMARY: Works closely with Director, ensuring program outcomes are achieved in a manner consistent with CODAs mission, standards, and treatment philosophy. Directly supervises program staff, operations, resources, and partnerships to achieve desired outcomes and operational targets for a grouping of complex programs. Provides administrative leadership to a residential treatment program operating 24 hours a day

ESSENTIAL RESPONSIBILITIES AND TASKS:

• Program Management: Assumes all responsibilities of Residential Administrator as described in the Oregon Administrative Rules. Manage mental health residential and associated outpatient program operations utilizing effective leadership that motivates, inspires, and supports staff to quality outcomes. Program Administrator works under the guidance of the Director to ensure program outcomes and operational targets are achieved, service utilization is optimized, regulatory and agency standards are met, budgets are maintained, and program maintains financial viability. Management is data driven.
• Supervision: Provide assertive administrative for program staff and programmatic activities, ensuring quality of services, championing and monitoring agency adopted evidence based practices and fidelity to supported methodology and protocols. Provide on-call consultation for incidents or crisis management.
• Team Leadership: Provide leadership to program team, ensuring team members work productivity as a team, have high staff morale, and realize connectivity to the agency and the agency mission. Maintain a cohesive, mission-driven team and continually develop the team to suit the needs of the program.
• Clinical Service: May provide coverage during periods of staff absence within scope of practice and according to qualifications. Responsible for modeling desired clinical and administrative practices. Ability to assess risk and identify interventions both directly and delegate to others.
• Community: Collaborate with relevant provider agencies, regulatory entities and referents. Ensure staff follow-through with agency practices in support of provider relations and compliance. Positively represent CODA at program level provider meetings, collaborative staffing, in the community, and at industry events.
• Agency: Contribute to the overall success of the agency through participation in work teams and inter-department communications. Collaborate actively with administrative departments. Be a champion for agency initiatives through practicing positive change management techniques.
• Provide routine and accurate reports to Program Director about program staff, operations, resources, and partnerships, keeping them fully apprised of the state of the program.

SECONDARY RESPONSIBILITIES AND TASKS:

• Participate in and/or lead agency training and development activities.
• Assist executives, board members, co-workers, community partners, employees, and other agency contacts with special projects.

SUPERVISORY RSPONSIBILITIES:

This position is accountable for the full range of administrative and/or clinical supervisory responsibilities, including hiring, coaching, corrective action, training and termination.

REQUIRED EDUCATION, EXPERIENCE AND COMPETENCIES:

• Bachelors Degree in human services discipline, Masters preferred. In the absence of a Bachelors or Master degree 8 years paid full time experience within the behavioral health field.
• Minimum of four (4) years of experience in a behavioral health treatment setting, mental health residential setting preferred.
• Four (4) years supervisory and/or program leadership experience.

REQUIRED CERTIFICATIONS AND LICENSES:

• QMHP preferred or QMHA required
• Valid Oregon or Washington Drivers License

COMPETENCIES AND SKILLS:

• Basic understanding mental health assessment, treatment, and service terminology and to apply the concept; and provide psychosocial skills development in accordance with a treatment plan.
• Demonstrated leadership ability in the development, maintenance, and support of integrated, recovery-oriented programs.
• Ability to utilize both oral and written communications skills to effectively communicate with residents, co-workers, community resources, supervisors, and various other individuals encountered in the course of performing work while maintaining patient confidentiality and establishing professional rapport.
• Ability to operate a computer, utilize basic MS Office programs, and effectively navigate and maintain patient records in an electronic medical records system.
• Crisis de-escalation skills

PHYSICAL DEMANDS:

• Must be able to safely operate a motor vehicle.
• Must be able to negotiate a staircase, reach, and handle objects.
• Must be able to sit for extended periods of time
• Must be able to operate a personal computer for extended periods of time, including reading from a computer monitor, keyboarding, and using a mouse.
• Must be able to lift up to 25 lbs. occasionally.
• Must be able to perform CPR for 15 minutes continuously.

OTHER REQUIREMENTS:

• Consistently attend and be punctual for work.
• Respond to critical situations outside of regular work hours.
• A negative result on all pre-employment, reasonable suspicion, and post-accident drug screens.
• Healthcare environment; exposure to blood or blood borne pathogens and bed bugs.
• An acceptable criminal record as determined by DHS, the Oregon Administrative Rules, and the Oregon Revised Statutes; and no current supervised parole or probation.
• Reliable transportation between multiple worksites.
• An acceptable driving record and the recommended amount of personal automobile insurance as determined by CODAs automobile insurance provider.