What are the responsibilities and job description for the Senior Benefits Specialist position at Coda SearchStaffing?
About the Role
The Well-Being & Benefits Senior Specialist is an integral part of our teaam's Well-Being & Benefits team and will be responsible for assisting the Well-Being & Benefits Department with a variety of responsibilities regarding specific benefits tasks and projects to ensure the services, goals, and objectives of the department are met, while coordinating and conducting virtual new hire orientations for associates and staff, which includes developing an orientation schedule and handling new joiner benefit queries in follow up one-on-one consultations, with the goal of raising awareness and driving engagement in the firm’s programs and resources. This role will be located in either our New York or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications :
- Other key responsibilities include : Communicating with employees to help them navigate and access a wide variety of the firm’s benefits and insurance programs
- Providing Well-Being & Benefits training to new department colleagues, including overviews of programs, the Human Resources Information System (HRIS), ticketing system, and document management
- Advising and mentoring junior colleagues on best practices, including cross-training, sending team communications as needed, focusing on team knowledge, and the standardization of work promoting operational efficiencies
- Supporting the Well-Being & Benefits leadership team with escalated / complex matters, looping in other stakeholders (i.e. Technology & Information Systems, Payroll, and other adjacent teams), recommending solutions to resolve issues as necessary
- Leveraging established knowledge and best practices to create content / reference materials for the team, and raising opportunities to address knowledge gaps to the Well-Being & Benefits Manager
- Protecting and maintaining any highly sensitive, confidential, privileged, financial, and / or proprietary information that the firm retains
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