What are the responsibilities and job description for the Project Manager, SMB eCommerce position at Codal?

An Introduction to Codal

Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX / UI design, product strategy, data analytics, and artificial intelligence.

At Codal, you'll collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. You'll also be part of a community that promotes long-term success, not just for our clients but for each other. We'll help you develop a professional roadmap that takes your career to new heights.

Who you'll be working with

We ideate, create, and coordinate. We analyze, strategize, organize, and prioritize. We bridge the communication channel between the client and our project team. We chart the course and navigate the product roadmap sprint by sprint. Some of us are product owners. Some of us are scrum masters. Many of us wear multiple hats and do whatever's needed to deliver successful projects.

What you'll be doing

Role Overview : Codal is seeking a results-driven Project Manager to lead fast-paced projects that deliver packaged eCommerce site experiences for SMB clients. You will oversee the entire lifecycle of eCommerce projects, ensuring timely delivery, maintaining high-quality standards, and exceeding client expectations. The ideal candidate will have a strong background in eCommerce, excellent communication skills, and the ability to thrive in a dynamic, fast-moving environment.

Key Responsibilities

Project Planning & Management

Lead end-to-end management of packaged eCommerce delivery projects, from initiation to completion.
Develop and manage project plans, schedules, budgets, and scope while ensuring alignment with client objectives.
Define milestones, deliverables, and timelines for fast-paced SMB projects.

Client Engagement

Serve as the primary point of contact for SMB clients, fostering strong relationships and ensuring clear communication throughout the project lifecycle.

Understand client needs and expectations, translating them into actionable project requirements.

Proactively address client concerns and adjust project approaches to maintain satisfaction.

Team Coordination

Collaborate with cross-functional teams, including design, engineering, and QA, to ensure seamless project execution.

Facilitate team ceremonies such as daily standups, sprint planning, and retrospectives to maintain alignment and momentum.

Identify and manage project risks, dependencies, and roadblocks, ensuring timely resolution.

Delivery Excellence

Ensure that eCommerce site experiences are delivered on time, within budget, and meet Codal's high-quality standards.

Monitor progress and performance, providing regular updates to internal stakeholders and clients.

Leverage Codal's pre-existing eCommerce frameworks and processes for SMB engagements to accelerate delivery without compromising quality.

Process Improvement

Continuously identify opportunities to streamline project processes for SMB engagements.

Contribute to Codal's Delivery Center of Excellence by sharing insights and best practices specific to SMB eCommerce delivery.

What you'll need to be successful (Requirements)

BS / BA in relevant program, or equivalent work experience

3-5 years of experience managing eCommerce or web development projects, ideally for SMBs or smaller fast-paced engagements in general.

Experience with one or more established eCommerce platforms

Strong understanding of eCommerce development processes, including CMS configuration, frontend / backend development, and QA.

Exceptional communication and stakeholder management skills, with a proven ability to work with SMB clients.

Proficiency in project management tools such as JIRA, Trello, or similar platforms.

Familiarity with Agile methodologies, particularly Scrum or Kanban.

Ability to multitask and manage multiple concurrent projects in a fast-paced environment.

Benefits and Salary

80,000 - $120,000

We offer Medical, Life, Dental / Vision, and many more insurance types

Employer 401k match - 4%

Commuter Benefits

Need another reason to hit the "apply" button?

Codal is a global agency with over 200 employees, and offices in the US, UK, and India

We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work

Office snacks and drinks a fancy Bevi water machine with flavored water

A recreational group that regularly competes in city leagues for softball and volleyball

An office in the heart of downtown Chicago with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities

Working hybrid for in-person collaboration and sprint-planning days

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At Codal, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Salary : $80,000 - $120,000

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