Project Manager

Job Description

About Code Blue

Code Blue is a full-service, enterprise technology integration and managed services provider. Our client base includes some of the largest retail brands in the world. We are especially proud to be a recommended IT vendor for Planet Fitness. All Code Blue clients benefit from our extensive background in customer relations, project management and cost containment in the delivery of technology solutions that drive measurable business value—at scale.

Code Blue’s passion is delivering complex technology solutions that offer strategic business value. Code Blue’s core values are Integrity, Service, Transparency, and Accountability. We base every business relationship on honesty—with clients, suppliers and within our team.

About The Role

Code Blue is looking for a Project Manager to own the successful planning, execution, and profitability of its client projects. From new store openings to IT and audio visual remediations, and technology upgrades, the Project Manager is the ultimate guarantor of Code Blue’s success and its client satisfaction with every project we deliver.

While Code Blue’s projects revolve around technology the Project Manager’s role is really all about people and process.

The Project Manager’s job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results for Code Blue and our clients. You will be the ultimate owner of everything involving a project’s organization and timeline. This includes developing detailed project plans, ensuring resource availability and allocation, and delivering every project within the agreed upon timeline and budget.

The Project Manager ensures and documents alignment between client expectation and project execution. When issues arise on the Code Blue side of a project, the Project Manager rallies the team and gets the right resources in place to overcome the obstacles. When Client-driven dependencies slip, placing the project at risk, the Project Manager leverages their client relationship and well-documented documented project timeline to ensure proper ownership of any impacts outside of Code Blue’s direct control.

Project Managers must have a background in communications, client relations and team leadership.

Responsibilities:

• Own the project kick-off process, ensuring alignment among all project stakeholders with respect to timelines and dependencies.
• Coordinate across functional teams to manage hardware deliveries, orders, and payments, safeguarding the project's success.
• Deploy and manage both internal and third-party technicians to project sites, ensuring that conditions and materials are optimal for seamless, cost-effective execution.
• Develop, oversee, and maintain a detailed project plan, committing to the project’s success from initiation to closure.
• Work closely with account management to compare project scope against margins, and initiate change orders as needed.
• Manage client communications effectively to ensure high satisfaction levels while addressing client-side risks to project success.
• Perform risk management to identify and mitigate potential project risks.
• Establish and maintain relationships with third-party vendors.
• Generate, update, and maintain comprehensive project documentation throughout all project phases, ensuring client agreement.
• Ensure that the project remains within the predefined budget, schedule, and scope.
• Collaborate with the sales team on Change Order tickets and quotes for items outside the original scope, ensuring client approval.
  
  
  

Experience & Qualifications:

• Robust educational background in a relevant discipline.
• Superior client-facing communication skills; capable of delivering complex messages effectively and holding clients accountable gracefully.
• Elevated competency in both written and verbal communication.
• Excellent organizational skills, with the ability to manage multiple, high-pressure projects concurrently across various clients.
• Proficiency in Microsoft Office Suite.
• PMP / PRINCE II certification is advantageous.
• Ability and willingness to travel to sites as needed.
  
  
  

Work Location:

Predominantly based at our office location with occasional required visits to project sites to ensure execution fidelity.

Job Types: Full-time, Contract

Salary: $50,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Health, Dental, and Vision insurance after 90 days.
  
  
  

Experience level:

• Proven experience as a project manager in the franchised retail sector, focusing on new construction and technology deployments, with at least 2 years preferred.
• At least 1 year preferred experience specifically in construction project management.
  
  
  

Schedule:

• Weekdays and some weekends depending on project schedule
  
  
  

Education:

• Associate (Preferred)
  
  
  

Flexible work from home options available.