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Desktop Support Analyst (Onsite)

CodeForce360
Niskayuna, NY Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/9/2025

Job Description

  • Beginner knowledge on Active Directory, Group Policy
  • Hands on experience for Windows, & IoS Corporate Devices
  • Coordinate with multiple teams for resolving incident and executing change tickets
  • Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)
  • Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must Have Skills

  • 3 years of hands-on experience, managing below technologies
  • Microsoft Desktop Family Operating System (Win 7 / 10)
  • Beginner knowledge on Active Directory, Group Policy
  • Active Directory & GPO
  • Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections

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